This car has caused nothing but tears and stress. I am a single mother and this purchase was huge for me and I can't even look at it without being stressed. First off the airbags were recalled over two years ago and Ford still hasn't received parts. So my daughter can't even drive in the passenger seat. Second and this is the major problem is when I hit a pothole or uneven pacing of street the breaks hit the floor as does not come to a complete stop. This is terrifying. I went through a stop sign and missed a turn another time. Almost slammed into the back of a car in front of me also. I replaced brakes again and had mechanics look at it to fix one thing for it to still happen. I have flashbacks of the accidents I've almost been in. It's just my daughter and I and this car is not safe. Hey Ford, are you going to pay my my therapists appointments for the stress you have thrown on me"??" below it's asking for when this happens-it happens every month and I can not afford to put in any more work!!!!!!!!! I purchased this car 11/20/2015 and it was happening every few months and now it's every other week. This car is a death trap.

- Riverside, NJ, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The dealer was not contacted to confirm part availability. The manufacturer was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baltimore, MD, USA

This car airbag has been reported to be defective and for my safety I need it replaced

- Detroit, MI, USA

Letter regarding safety recall notice 16S26/NHTSA recall 16V-384 - rental car waiting list.

- Stroudsburg, PA, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (welford harris Ford, 1701 E 11th street, siler city, nc 27344, (888) 848-9657) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Siler, NC, USA

Takata recall, I have received the notice 2 years ago and yet nothing has been done in order to fix the problem. I am afraid to have someone sitting up front, and when will this be done" how long does it take to get this fixed.? other cars were done, but not Mercury's, why?" the one portion of the airbag compartment is raised up a little. I M worried a good bump will set it off.

- Dover, PA, USA

Takata recall - today, June 5th, received a Ford airbag recall letter. 3rd one over last 3 years. So - I called my dealer ( again ) ' no parts. Called to get the 'up to $ 30 / day rental ( no rentals ),,, when ? ' we don't know '. tried to communicate via their recall webpage. Chat doesn't work. No avenue to give feedback. Convenient faq's don't cover obvious questions about when, rental cars. Don't allow email input unless you fill out a form '- only to be ' told ' that it is not operating. Do you - dot - ever go to their recall website ( as a ' customer ') ? do, you ever review Ford recall letters to us ( big claims, web reference, caring words ),,,, but, does not work ! no parts, no rental cars, , no reimbursement.. when more Ford owners ( mine is a Mercury Milan ) get harmed, , we, the citizens will organize articles, lawsuits, , site dot management.. do you really care about tens of thousands of folks driving around in unsafe vehicles. Even your own form asks about crashes, miles at crash, ,,, etc, ,,, this is a dangerous recall input.. cc : Minnesota attorney general : Washington post ; wall street journal - Mr. Mcgurn ; exec macro.

- Stillwater, MN, USA

Takata recall I was notified July that the airbag was defective, I believe 2 years is more then enough time to replace it. Now I also my car is old and worth as much as as some as their other products but it has very low mileage and I love the way it run. Buy I dont like the way I cant put no more then 4 people in 5 person passenger car either they get it fixed or give me loner until they

- Orlando, FL, USA

Other car failed to yield at stop sign. My car hit the SUV in the door area. My front end and hood are damaged. Airbags did not deploy. My car was in motion on a city street.

- Hendersonville, TN, USA

The contact owns a 2008 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (park cities Ford/Lincoln, 3333 inwood road, dallas, Texas 75235) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.

- Cedar Hill, TX, USA

Takata recall - I was notified july2016 about the recall of airbag. Since that time...I have been calling dealerships...my ront dash on passenger side is separating where the airbag is. I separates more and more...I need to see that this airbag is replaced asap... started out small less than half inch to at least 6 to 8 inches wide. Have photots but they are to big of file to attach. Can send separately upon request. Next thing will be notifying my senator and congressman to get this addressed.

- Akron, OH, USA

Takata too! I drove Milan to stop sign. As I went forward, went into 'limp home' mode (found term while researching). 1st time this ever happened. No forewarning! I was able to get car to crawl to the curb. Saw orange wrench light up. Shut off engine. When I restarted, I was able to drive short distance home. Next day, tried 3 times to start. It started, but quickly stalled each time. Towed to my mechanic. He checked computer, saw there was a problem. He doesn't do that work. Told me wrench and engine light come on. Towed to Ford dealership on Friday. It is now 9 days there, and day 11 will be Monday 3/19/18. I spoke 3 times to service dept.(same person), and am being told they are backed up with work, and haven't looked at my car yet. Each convo he says what day they should get to it, but have lied so far. So, not diagnosed yet. I have never received any notice from Ford about this possibly becoming an issue with my car. Also, I never received notice about 'takata recall'. I saw it on the internet and alerted service dept. To check that too. I was told they have to see if my car has that type of airbag. I researched and saw the Ford consumer program 13N03. That investigation involves 2009-2013 Milan. Extended warranty 10 yrs or 150,000 miles. I know this is the problem with my car. I bought it May 2011 with under 52,0000 miles on it. Not even 7 yrs yet, and I have under 60,000 miles on it because it's only for local driving. It's the only vehicle I have and I can't get rental car help thru insurance unless my car was in an accident. Ford won't help on a loaner car either. Now, I believe Ford has a protocol they are following to 'get out' of any free repairs. The nccc suggests phoning 1-800-392-3673 if I never received letter, but that phone number is Ford! seriously" should I bother? this is in staten island, NY. Beware! can I please get any help on what to do"

- Staten Island, NY, USA

Takata recall 16S26/htsa recall 16V-384 notified of recall several months ago, I am afraid to have a passenger in the car due to the event of a crash and air bag rupture increasing the risk of "serious injury or death" as stated in the notice. Please provide a resolution.

- Savannah, GA, USA

Takaka recall: Still waiting for replacement. Brakes: I was taking my granddaughter home and had to stop at a traffic light. My brake pedal went straight to the floor!! my heart was in my throat. Fortunately no-one was in front of me and I was able to stop after pumping many times.my service center said I needed a new ABS system costing $1500.

- Perkasie, PA, USA

Info from NHTSA (https://www.NHTSA.gov/recalls): "Jun 01,2016 manufacturer recall number16S26 NHTSA recall number16V384 recall statusrecall incomplete, remedy not yet available" we live in houston - a hot, highly humid environment. These ambient conditions are said to be associated with a higher risk of danger with takata airbags. The recall was announced nearly 2 years ago, and the extent of Ford's response includes the following: "parts are not yet available, but your vehicle is safe to drive in the meantime." (https://owner.Ford.com/tools/account/maintenance/recalls/results.html) how is this even remotely acceptable? these airbags have killed few and injured more. Yes, the probability is low, but "safe for now" is a ludicrous and arrogant response to what has been characterized as a low probability, high-potential safety risk. It's easy for Ford to not care when they are not assuming the high-potential portion of that low probability risk with their own lives. Again, from this NHTSA website: "long-term exposure to high heat and humidity can cause these air bags to fail." (https://www.NHTSA.gov/takata-air-bags/takata-recall-expansion-what-consumers-need-know). long term exposure to high heat and humidity" houston has very high heat and humidity for the majority of the year. In the meantime, we haven't been using the front passenger seat of our 2008 Mercury Milan. Where is our compensation for loss of use? do I need to send 1000000 of these useless complaints daily for Ford to be pressured to actually do something? I'm not impressed. June 1st, 2016 recall with no action taken near the end of Q1 2018" do better.

- Houston, TX, USA

Takata recall recieved recall notice on July 2016 as of this date still no parts. Recieved letter November 2017 no passanger to ride in front passenger seat. My vehical was in a car accident in December 2017 and the on the drivers front fender, the airbags did not deploy. Was not sure if they were supposed to.the car slamed into another cars back bumper on the other cars left side. It slid due to road conditions of weather. It was at 3pm on a road with 35 mph speed limit.the other car was turning without a turn signal.we had the car repaired through our insurance at state farm. $4000 damage.

- Aliquippa, PA, USA

Tamara inflators received a letter from Ford March 2017 a bout a recall have not heard any from them in almost a year I am driving with a defective air bags when will they honor the recall

- Valley Stream, NY, USA

The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (bob wondries Ford, 400 S atlantic blvd, alhambra, ca 91801) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pasadena, CA, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (apple Ford Lincoln apple valley, 7200 150th St w, apple valley, mn 55124) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apple Valley, MN, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called caruso Ford at (562) 426-3301 (located at 3500 cherry ave, long beach, ca 90807) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carson, CA, USA