The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (junge automotive group, 1200 boyson rd, hiawatha, ia 52233) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cedar Rapids, IA, USA

We received a recall notice in the mail but we were told that they stopped making the parts.

- Forked River, NJ, USA

The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage Ford in loveland, Colorado was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Windsor, CO, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (courtesy Ford Lincoln, 3533 N vermilion St, danville, il 61832) was contacted and confirmed that the parts would not be available for the recall remedy until late spring of 2018. The manufacturer was contacted at 866-436-7332 and stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Decatur, IN, USA

Takata recall I have contacted my carlot whom told me to contact Ford.I did so I told them of the issue and I was blown off I then proceeded to inform them that I have a family of 5 in which I need use of my passenger seat they continued to say they understand my frustration and that I would not be compensated for this inconvenience I was told by my carlot that I would have to trade my vehicle in which I would have to pay cash for I need this to be escalated to higher levels of help

- Indianapolis, IN, USA

The contact owns a 2008 Mercury Milan. The contact received a notification of NHTSA campaign number: 176V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called delacey Ford at 716-668-1200 where they made an appointment for the contact to have the recall repair; however, the part was not yet available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Tonawanda, NY, USA

Takata recall - I received the recall notice, dated March, 2017, instructing me to contact my dealer (mason city Ford Lincoln) for a free replacement airbag. Unfortunately, I broke my back on christmas eve, 2016 and had extensive surgery in August, 2017, so I did not make the call to the dealership where I had purchased the vehicle until January 3, 2018. At that time, the service repair person informed me that the replacement part necessary to remedy the situation had not yet been made available to him by the company. I asked specifically, "so you are telling me that there is no way you are able to obtain the part at this time to make the repair needed to make this vehicle safe"" the service person replied that was correct, that there was nothing he could do. I again restated, "so I am just supposed to continue driving around with airbags full of shrapnel"" he replied that he was sorry. Obviously, this response and complete lack of remedial options is dangerous and unacceptable. It is preposterous that lives continue to be at stake due to a lack of parts, that this fact is well documented (see www.safercar.gov) and nothing is being done to force the company's hand, while in the meantime they are conveniently able to make use of the nation's bankruptcy courts to further mitigate their losses. In what way is the consumer being protected here" what is the point of a recall if the consumer is unable to rid himself of the defective product" obviously, there is a very serious flaw in this system, as the protection I am receiving is virtually nil. As I have never been involved in a recall prior to this, I have been operating under the possibly mistaken belief that this was a valid and effective system. I am hoping to see the proof.

- Mason City, IA, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (C. harper Chevrolet Buick Cadillac, 4435 Pennsylvania 51 N, belle vernon, pa 15012, (724) 929-8000) and (kenny ross Ford, 104 black hill rd, irwin, pa 15642, (724) 864-3601) did not give a specific date for when the part would become available. Months ago, the dealers stated that the contact would need to wait to receive a second letter. The contact received a recall notice months later indicating that the parts may become available in spring of 2018. The manufacturer was contacted to determine when the parts would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Greensburg, PA, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fred beans Ford of West chester at (610) 696-4700 (1155 West chester pike, West chester, pa 19382) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Downingtown, PA, USA

The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mccafferty Ford, 1939 E Lincoln hwy, langhorne, pa 19047) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...

- Bristol, PW, USA

I'm just now getting a recall letter stating that parts for my car have been recalled and it appears as though they have known since July 2016. Additionally it states that they have sent me a previous letter which is entirely not factual and this is the first I'm hearing about it. Also there is no fix" so how am I suppose to trust the safety of my car when they can't even fix it for me" I also find it convenient that they are just now letting me now, now that it's over the statutory time frame in which they would have to fix on their dime.

- Ormond Beach, FL, USA

The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign numbers: 17V024000 (air bags) and 16V383000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (holman Ford, 3641 rt 42 South, turnersville, NJ 08012) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Blackwood, NJ, USA

Takata recall not being resolved timely. Still waiting for free airbag replacements where have notified our dealer several times where dealer has told me Ford company is not supplying the replacements ("?") when will this be resolved so they may be replaced?

- Colby, WI, USA

Takata recall - I called the dealership to get my car serviced for the airbag recall replacement and they stated they received a letter informing them there are no airbag parts to replace the recalled equipment due to takata filing for bankruptcy. The deadline for filing proof of claim is 12/27/2017 but no parts will be available until spring 2018, according to the letter the dealership received. I did submit a claim form on the tkrestructuring.com/ppic page as well.

- Rancho Cucamonga, CA, USA

Takata recall Ford has now warned us by mail that we should not allow anyone to sit in the front passenger seat of this vehicle. They have also advised that repairs will not be available until spring 2018 and that those repairs will be made in a priority order determined by the NHTSA. This is totally unacceptable. Since the remedy parts have already been delayed once, it is possible that this car could be unsafe for a front seat passenger for a very long time. Since this is the second of our cars now considered unsafe for front seat passengers, we are very upset. Something more has to be done to get these repairs completed in a more timely manner. Also, we planned to sell this car in the next year. No one will want to purchase a vehicle with an unusable front passenger seat, so we now have a vehicle with no resale value. Who is going to reimburse us for that?

- West Dundee, IL, USA

Dealer is not responsive to requests on progress with replacing takata explosive airbags

- Dix Hills, NY, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (apple Ford Lincoln of york, 1801 whiteford rd, york, pa 17402) stated that parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Freedom Ave, PA, USA

Takata recall. I received a letter from Ford in July 2016 notifying me of the recall. I have contacted my dealer several times in the last year and half and they have never had a replacement bag available, citing the parts have not yet been available to them. This is an extremely long wait for a deadly recall and would like to get this taken care of as soon as possible.

- Johnston, IA, USA

Takata inflators: There seems to have been enough time now to get the airbags replaced. This is my daughters car and I just think that if this were the daughter of a big wheel at takata, the air bag would have been replaced already. Enough time, get it done !!!!

- Montevideo, MN, USA

Takata recall. The contact owns a 2008 Mercury Milan. The contact stated the dashboard was swelling on the passenger side over the air bag covering. The contact was unable to see the air bag. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing and repairs. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact received a notice from tk holdings, alerting her that they filed for bankruptcy. The failure mileage was unknown. VIN tool confirms parts not available. Updated 9/18/18

- Lemitar, NM, USA