10.0
really awful- Crashes / Fires:
- 7 / 1
- Injuries / Deaths:
- 3 / 1
- Average Mileage:
- 22,434 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. Recall has been in placed since June 2016 and when calling to schedule service I am told the parts are not available.
- Westerville, OH, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (tallahassee Lincoln Ford Mercury in tallahassee, fl, 850-878-4855) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tallahassee, FL, USA
Takata recall Ford still waiting on parts to fix this problem
- Atlantic Beach, FL, USA
Takata air bag recall- called (2) service providers in central Florida from list on www.airbagrecall.com- both said "takata has not made replacement parts available- cannot perform service".
- Winter Park, FL, USA
"takata recall' - we received the Ford Motor Co. Recall notice in July 2016 and we have written three letters requesting a date to have the airbag replaced. Ford keeps telling us that the parts are not available in order to set a replacement date. It's now over a year and still no notice to take the car in for the replacement.
- Fort Myers, FL, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (island Lincoln Mercury in cocoa, fl, 321-452-9220) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cocoa, FL, USA
The contact owns a 2008 Mercury Milan. The contact received a notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to zeck Ford (4501 S 4th St, leavenworth, ks 66048). The contact was informed to call the manufacturer. The manufacturer was contacted, but never answered. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lansing, KS, USA
Takata recall there has been a recall out since June 1, 2016 and it is still listed as recall status: Recall incomplete. Remedy not yet available. They are to notify me by mail to let me know when I am able to get this recall fixed. I believe that it has been long enough that this is a concerning enough problem that it should be available by now to be fixed.
- Osceola, MO, USA
Takata recall it has been over a year since I received the air bag recall, is there any solution to this problem in the near future, thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Chartley, MA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. The contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The local dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/26/17 updated 10/27/17
- Machesney Park, IL, USA
Takata recall. Received a notice over a year ago, July 2016. Still have not received a notice allowing us to get the repair. My 17 year old son is driving this car and I want the recall repair done asap. Why do we have to put our lives as risk for so long after being notified that there is a safety recall. It's almost Sept 2017 and still no word on being able to get it repaired.
- Fontana, CA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (maplecrest Lincoln, Mercury, Ford in springfield, NJ: 908-964-7700) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the air bag warning indicator illuminated and chimed while driving at any speed. The failure mileage was unknown. VIN tool confirms parts not available.
- Kenilworth, NJ, USA
Ford Motor Company sent me a safety recall notification that my passenger airbag inflator may rapture in the event of crash, last July 2016. And it's been over year now! this is totally unacceptable.
- Clearwater, FL, USA
The contact owns a 2008 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The rick riding Ford dealer located in monticello, Illinois was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Monticello, IL, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called andy mohr Ford Lincoln (317-839-6541) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact was concerned that the air bag would deploy due to the air bag indicator illuminating and the air bag has expanded out. The failure mileage was unknown. VIN tool confirms parts not available. Parts distribution disconnect.
- Indianapolis, IN, USA
Takata recall!!! I have been in contact with several Ford dealerships and they will not even talk to me about it I was in contact with the customer service through Ford and was told a supervisor would contact me and I never heard anything from them. This this is our only family car and there is 4 of us we cannot ride in this car safely. I do not feel safe riding this car.
- Cedar Bluff, VA, USA
Letter from congressman fitzpatrick on behalf of constituent in regards to a recall with nobody being able to give her information onto when it can be done. The consumer stated the recall repair has exceeded a reasonable amount of time to be performed.
- Levittown, PA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called various unknown dealers in houston, Texas and all of them stated that the remedy was not available. The manufacturer was made aware of the issue and confirmed what the contact was told by the dealers. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austin, TX, USA
The contact owns a 2008 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (currie Ford, Lincoln, Mercury in valparasiso, Indiana) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Valparaiso, IN, USA
- Jasper, AL, USA