10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,776 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Dec 142017

Milan

  • 91,000 miles
Takata recall recieved recall notice on July 2016 as of this date still no parts. Recieved letter November 2017 no passanger to ride in front passenger seat. My vehical was in a car accident in December 2017 and the on the drivers front fender, the airbags did not deploy. Was not sure if they were supposed to.the car slamed into another cars back bumper on the other cars left side. It slid due to road conditions of weather. It was at 3pm on a road with 35 mph speed limit.the other car was turning without a turn signal.we had the car repaired through our insurance at state farm. $4000 damage.

- Aliquippa, PA, USA

problem #4

Dec 232016

Milan

  • 110,000 miles
On 12-23-2016, involved in a car accident. Going down a slight hill while it was snowing. Couldn't get the vehicle to stop. Pumped on the brake and it wouldn't catch. When I got to the stop sign I pressed down on the brake and the vehicle slid through.

- Mayville, WI, USA

problem #3

Sep 152010

Milan

  • 4,000 miles
When going down to cincinnati, Ohio, shortly after I purchased my Mercury Milan, in September 2010, I had a flat tire outside of akron Ohio. (the car only had 3,000 to 4000 miles on it when I bought it & was kept in a garage during the winter, driven only in the summer months here in Michigan.). I had to purchase a new tire while in Ohio and also purchased a warranty (lifetime) on all the other Michelin tires. Between then and now, I have had no less then 15 to 20 incidents where the low tire pressure light comes on. I have never received a notification from the manufacturer, even though there has been one recall and three service bulletins issued for this vehicle. One of them involves the tires. My vehicle now has 32,000 miles on it and I am told I will be needing new tires shortly. How could this be" I've never had a vehicle that I only got 32,000 miles out of the original set of tires. I'm now suspecting that its possible the tires are leaking air due to the valve stem on the tire itself. I'd like to know why I've never received any bulletins or notifications on recalls. The problem lies either with the manufacturer of the vehicle putting poor quality tires on the vehicle or with the tire manufacturer. I'm on disability and cannot afford new tires. The car has only 32,000 miles on it & is driven gently. I certainly will not be buying Michelin tires ever. One other thing, 2 of the wheels had corrosion ground off them in hopes that the tire would fit better, however, this has not solved the problem. Where does the problem lie? I was told by discount tire that it's simply a matter of economics that manufacturers made the decision that it's "quantity over quality" when putting tires on new cars. In other words poor quality tires are put on new cars?" apparently, this is the case when one needs to buy new tires at only 32,000 miles.

- Novi , MI, USA

problem #2

Aug 112011

Milan 6-cyl

  • 8,878 miles
Rotating tires front wheel stud failed to torque, twisted off.

- Le Sueur, MN, USA

problem #1

Jan 132008

Milan

  • 25,000 miles
The contact owns a 2008 Mercury Milan. While driving approximately 25 mph whenever it snows, the snow gets caught inside the wheels. The vehicle was off balance which caused it to shake and it became difficult to control the steering wheel. The contact took the vehicle to the dealer; however, the dealer has not diagnosed the failure. The failure has occurred for two years and it has become progressively worse. The contact is concerned that a crash could occur. The failure mileage was 25,000.

- Hessel, MI, USA