10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
52,658 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Mercury Milan:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #136

Nov 072013

Milan 6-cyl

  • 48,565 miles
With no warning, vehicle appeared to stall out which resulted in a limp home or reduced power mode; after the third circumstance we took vehicle to the dealer for replacement of the throttle body and motor asy.

- Narragansett, RI, USA

problem #135

Nov 082013

Milan 6-cyl

  • 42,040 miles
I was pulling away from a stop sign when the car engine seemed to stall out. It was surging a bit, but would not accelerate. I was able to pull over to the curb, but could continue to feel the engine surge as I was stopping. I turned off the car and the problem seemed to resolve. I was able to drive home normally after turning off and restarting the car.

- Ferndale, MI, USA

problem #134

Oct 112013

Milan 6-cyl

  • 28,708 miles
The contact owns a 2010 Mercury Milan. The contact stated that while traveling approximately 25 mph, the vehicle suddenly stalled. The vehicle was able to be restarted and was taken to the dealer where it was found that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 28,708...updated 12-26-13 the vehicle stalled and was re-started multiple times. The vehicle was fixed at a cost of $455.50. Updated 12/30/13

- Bedford, MA, USA

problem #133

Nov 022013

Milan 4-cyl

  • 39,050 miles
While driving at a speed of 55 miles per hour on November 2, 2013, and at a speed of 50 miles per hour on November 4, 2013, my 2010 Mercury Milan abruptly stalled and I had to pull over instantly on both occasions in order to prevent being hit from behind. On these two occasions, the car had to be re-started. I brought the vehicle in for service as soon as possible on Wednesday, November 6, to correct the problem, which was a defective throttle body that had to be replaced. The throttle body was no longer under the general warranty and not included in the power train warranty.

- Nazareth, PA, USA

problem #132

Oct 072013

Milan

  • 46,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 40 mph, the vehicle stalled without warning. The contact also mentioned that the failure recurred several times. The vehicle was towed to an independent mechanic who informed the contact that the throttle body had carbon build up inside. The vehicle was repaired. The manufacturer was notified of the incident. The approximate failure mileage was 46,000.

- Charlotte, NC, USA

problem #131

Oct 292013

Milan

  • 60,000 miles
The contact owns a 2010 Mercury Milan. The contact stated while traveling various speeds, the vehicle suddenly lost acceleration power then it stalled. The vehicle was towed to the dealer who stated the throttle body needed to be replaced. The vehicle was being repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 60,000.

- Saratoga Springs, NY, USA

problem #130

Oct 292013

Milan 4-cyl

  • 75,000 miles
I was driving down the high way at 55mph and the car started to slow down on its own and would not accelerate at all. I pulled the car over to a complete stop and the RPM gauge was bouncing up and down rapidly and the vehicle was violently shaking. Once I turn the car off I waited a few minutes and started it back up and everything was fine, no engine light, no shakes, nothing. I got back on the road and 15 minutes later it did the same thing. I barely made it back home due to the fact it was spitting and sputtering and causing traffic to slow down when it stalls and now I'm out of a vehicle due to the fact it cost soo much to fix. Code was P2111.

- Jeffersonville , IN, USA

problem #129

Oct 292013

Milan

  • 82,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 65 mph, the vehicle stalled without warning. The contact had the vehicle towed to a dealer, who stated that the throttle body was defective. The dealer replaced the throttle body but the repair did not remedy the issue and the vehicle continued to stall sporadically. The contact then took the vehicle to a local mechanic, who stated that throttle body was defective. The mechanic replaced the throttle body for the second time. The manufacturer was not contacted. The failure mileage was 82,000. The VIN was not available. Updated 11/14/13

- Alexander City, AL, USA

problem #128

Oct 022013

Milan

  • 31,875 miles
The contact owns a 2010 Mercury Milan. The contact stated that the vehicle failed to accelerate properly and the mil warning light illuminated. The vehicle was taken to the dealer where it was found that the throttle body had failed. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was 31,875.

- Minot, ND, USA

problem #127

Sep 262013

Milan 6-cyl

  • 71,020 miles
While driving down the highway experienced a total loss of acceleration. Car still maintained an idle but no matter how many times I pressed the pedal to the floor it would not recognize me doing so. (kind of like and older vehicle with a cable just breaking). Fortunately it did not effect steering or braking but it was quite challenging to get to the side of the road. If I shut of vehicle and restarted gas pedal works fine again. I immediately contacted a master Ford tech that I know personally and he informed me that more than likely it was the electronic throttle body that there has been many complaints and replacements done on that particular engine recently in their shop. Due to the lack of funds I continued driving the vehicle and have experienced the same problem a minimum of 8 times in 3 weeks. I no longer will allow my wife to drive car until I can repair.

- Brunswick, OH, USA

problem #126

Sep 212013

Milan 4-cyl

  • 76,000 miles
First time this happened I was pull out into a 4 lane road and the car just shook and had no power. 2nd time I was going 70 on highway and the car lost all power. Almost had semi in rear end. 3rd time I was on side street at 4 way stop. Car lost all power after going. All times the wrench light came on then the engine light. Had 2 mechanics look at it and said bad throttle. This is an expensive part not cover any longer. Seen all complaints on it. Should be recalled dangerous.

- Monroe , MI, USA

problem #125

Oct 222013

Milan

  • 38,625 miles
At highway speeds the vehicle would have a total loss of power forcing a pull over and shutting car down waiting and restarting. The maintenance symbol(wrench) would go away and car will run smooth till next occurrence. Found out that there have been electronic throttle body failures resulting in engine stall and or surge while driving. These Ford vehicles are also having multiple led tail light failures due to defect. $400 a piece for whole lens is only way to replace defective lamp.

- North Grafton, MA, USA

problem #124

Jul 102013

Milan 6-cyl

  • 66,000 miles
I was traveling at a high rate of speed (70mph) when my engine began to "stall out" on me causing a rapid deceleration. I would say it stalled, but it did not 100% cutout, rather it went into the lowest limp mode on the engine. Luckily, since it was a busy time of night (approximately 6pm), I was in the right hand land and was able to pull off before being rear ended...though it would almost inevitably happened had I been in any other lane. I was near an exit and coasted slowly in the limp mode and made it to a parking lot, where I turned off my car and popped the hood to examine the issue further. The oil was within range and belts were ok. Just as I was finishing the coasting, I saw the "wrench" light illuminate. After checking the engine, I was able to re-start my car and drive home without incident. I looked up the issue online & found many others with the same issue. I ordered oem replacement parts that took about a week to arrive. Over the course of that week, the issue occurred several more times and happened more and more frequently. I avoided highways altogether for safety concerns. I contacted Ford who told me I could have it repaired at my cost at a dealership (since I was a few thousand over the powertrain warranty). I bought oem parts & did the repair myself and the issue has not happened again since. This is the exact issue listed in NHTSA action number: PE13003.

- Grand Rapids, MI, USA

problem #123

Oct 202013

Milan 4-cyl

  • 51,200 miles
I was in the middle of making a left turn, when my engine suddenly stalled. I lost all acceleration in the middle of my turn, while oncoming traffic was approaching. My check engine light came on with code P2112. I had to pull over, shut the car completely off, and it was fine for only a few more miles. The problem is ongoing and the vehicle is not safe to drive on a highway. Intermittently, at speeds of 30 mph and higher, the vehicle unexpectedly stalled and showed signs of throttle body failure. The consumer stated all the symptoms he experienced, were consistent with the NHTSA action number PE13003. Also, the brake lights did not activate, when applied. Updated 11/05/13

- Chicago, IL, USA

problem #122

Oct 172013

Milan

  • 32,254 miles
After coming to a stop and turned the corner, there was no power. Pulled over and shut the car off and waited a few minutes and restarted. The wrench light that was on, shut off once the car started up. Took it into the dealer. They could find nothing wrong after a diagnostic test. Do not feel secure in driving as wonder when this will happen again.

- Elk River, MN, USA

problem #121

Oct 172012

Milan 4-cyl

  • 105,000 miles
While commuting to work the engine suddenly lost all power while traveling approx 50mph on rt 9A in ossining NY. Fortunately I was in thr right lane but did not have enough time or momentum to completely pull off the road. A state farm sponsored help truck arrived anf pushed me to the side. At my husband's suggestion he looked to see if leaves had clogged the intake/air filter. It did not. Then he disconnected the hose to the throttle valve and when he pushed it with the screwdriver the engine regained power. I turned around to try and meet my husband at a midway point. The engine shut down again but after restarting, it regained power. I switched cars with my husband and he sprayed the throttle valve with carburetor cleaner and headed home. The car stalled out on him but he was able to roll into a gas/convenience store in garrison NY and sprayed it again. Once home in cold spring he cleaned out the assembly as good as he could and the car worked well for the next 2 weeks. While visiting hungary for a family illness, my son used the car and reported that it began to stall out on him but unstuck? and he was able to return home. The car was brought to freedom Ford in beacon NY this morning for repair since it is not safe to drive in nyc commuter traffic.

- Cold Spring, NY, USA

problem #120

Oct 142013

Milan 4-cyl

  • 54,010 miles
Passing another vehicle when my car suddenly stalled. If it wasn't for the quick thinking of the car I was passing, who sped up, I would have not had time to pull back into my lane in time to avoid a collision with an oncoming car. I had to pull off the road and put the car in park and restart it. It ran fine after that. Unfortunately, this stalling and rough running has happened on several occasions. From what I have read, it looks to be a problem with the throttle body. As you can see, this can be very dangerous when it happens at the wrong time. I never know when it will happen as there is no warning.

- Pocomoke, MD, USA

problem #119

Oct 102013

Milan 4-cyl

  • Automatic transmission
  • 45,000 miles
The contact owns a 2010 Mercury Milan. The contact stated while driving 55 mph, the vehicle shook with a jerking motion and shut off. The wrench warning icon and the check engine light simultaneously illuminated when the failure occurred. The vehicle restarted within a minute but operated for an unpredictable time and distance. The contact cleaned the throttle body and started the engine but it shut off again. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not made aware of the failure. The failure and current mileage was 45,000. Updated 11/5/13 the consumer purchased the part, and installed it himself. Updated 11/12/13

- Little Lake, MI, USA

problem #118

Oct 062013

Milan 4-cyl

  • 67,900 miles
The car lost all acceleration on the highway. I was driving 65 in the middle lane and had to get over to the shoulder with no way to accelerate. The wrench warning light appeared on the dash. Turned the car off and restarted it and it worked fine for three days. Took it to the dealership and it is the throttle body going bad. This costs $420 to replace. This is a terrible hazard as the only thing you can do is hope to coast to the shoulder of the road safely.

- Overland Park, KS, USA

problem #117

Sep 182013

Milan 6-cyl

  • 43,500 miles
Intermittent problem which occurred at variable speeds (25 mph, 40 mph, 60 mph) with rapidly increasing frequency in the week before the throttle body was replaced. While driving, the engine seemed to shift out of gear. However, there was no increase in RPM in response to the accelerator. Pulled to side of road with very low RPM, the vehicle was turned off and then restarted each time without problem.

- Montgomery, AL, USA

Read the next 20 complaints »