I am the owner of a 2011 Mercury Milan less than four years old and with almost 25,000 miles on it. Recently the left rear tail light / brake light assembly burned out on me. I took my car to a local Ford dealer and they told me that there is no way to repair the tail light / brake light assembly, and that the solution is to replace the tail light / brake light assembly. I had it replaced for over $400 I am disappointed in the life span of this important piece of safety equipment. I am also disappointed that Ford would design this important piece of safety equipment in such a way that it cannot be repaired. I would like the federal gov't to look into this issue.

- Lowell, MA, USA

Was stopped by a policeman because he said my right taillight was going crazy, blinking, acting wrong for a braking process. I had no indication that my right tail light did not work and also that my right signal light did not work. There is no indication that the blinker was not working. Prior to being stopped by the policeman, I had a driver shake their head at me when I was trying to change lanes to a right lane and she would not let me in to exit right. I did not know that the right signal was not working. This is an extremely unsafe condition because the car doe not register any indication that the light is not working for the brake and also for the signal. In addition, Ford will not replace these light assemblies without charging for them, which cost $500 each. It is not a simple bulb replacement, but instead an entire tail light assembly for $500. I had mine replaced but only because the dealer argued with them and I had to pay $100 deductible for my extended warranty. The dealer told me that if the left tail light goes out, this cost will not be covered by Ford and I will have to pay the entire cost of $500. Just the fact that this is a serious safety issue, I would think this would be a recall event. This tail light issue is also occurring on other Ford cars, including the Lincoln mkz.

- Vadnais Heights, MN, USA

I purchased a Mercury Milan with 13K miles on it. This vehicle was a certified pre-owned car with a full warranty. After driving it 10K miles, the right rear tail light does not work and the whole right rear taillight assembly must be replaced. This part in not under warranty and will cost $219. To replace. This seems to be a recurring problem for Ford based on owner comments and should be recalled and replaced by Ford at no charge to its customers. This is definitely a safety hazard as the person behind you will not see any lights indicating you are stopping or slowing down.

- Lancaster, PA, USA

Starting in September of 2013 on our Mercury Milan the right tail light was blinking like a strobe light when the headlights where on. ( tail light on, brake light flashing) this lasted for a few weeks then seemed to disappear, starting a few weeks ago the blinking returned on the right side followed by the left side. Currently the right side is non useable (tail light and brake light are both on all the time) left side stopped working completely this last problem has progressed quickly it all stopped working in just a few days. I went to the dealership to get it fixed they told me it was going to be about $1000 to fix the two tail lights.

- Portage, WI, USA

Left brake light stays on when lights are on and brake is not depressed.

- Culpeper, VA, USA