2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,004 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Ive had loss of power steering. When car comp reset I had power steering again. Power steering rack was just replaced Feb 2017 tail light replaced..flickered on N off like strobe light. Airbag light
- Peoria, IL, USA
Rear passenger led brake lights failed, will not illuminate after shaky 'flashing' noticed for a few months. Replaced with salvage led assy for $150. Withinweeks, the driver's side brake light is noticed to stay on any time the running or headlights are on. Both are unsafe conditions and both require full assy replacement.
- Georgetown, TX, USA
Driver's side brake light stays illuminated all the time while vehicle is on and while driving, instead of only turning on when brake is pressed down. In November I noticed the driver's side brake light begin to flicker while parked. Since it is a malfunction with the led lights, the entire brake light housing would have to be replaced, a roughly $410 repair. For as often as I have seen other 2011 Mercury Milan owners complain about this, you would think this would have been recalled already. I have been told the brake light constantly staying on is distracting and very bright to other drivers behind me.
- Iowa City, IA, USA
The driver's side brake light began flickering after the car was parked. I was also informed after this was noticed that it flickers (gets brighter) while driving. The passenger brake light also stayed brightly illuminated last year, and I was told it would be over $500 to replace the light assembly. Fortunately, my vehicle sustained an accident and the passenger light was damaged further and replaced. Now a defect is occurring on the driver's side.
- Rhinelander , WI, USA
My brake light/ running lights on my rear passenger side doesn't work. They are led so I believe after less then 5 years they shouldn't blow.
- Mechanicsville, MD, USA
The led assembly responsible for illumination of the brake lights has failed prematurely presenting a potential safety concern. Ford charges an exorbitant fee ($376) for the hardware alone, not including the price for installation. This cost is unreasonable to replace faulty components which provide safety functionality. This has been referred to by the mechanics at the dealership as a "common" problem, so should it not be worthy of a safety recall?
- Obion, TN, USA
Break lights stayed on /illuminated when head lights were on thus having no brake lights at night. Luckily, my husband was following behind me in his vehicle and noticed I had no brake lights. Dealer replaced both tail light assemblies due to an electrical short.($1100) this is dangerous driving at night. Manufacture needs to recall their faulty tail lights.
- Live Oak, TX, USA
Right rear tail and brake light stopped working, about 2 weeks later they flickered and came back on. They went out again 2 days later and have been out for about 2 months. Called dealership and they said it wasn't covered under warranty and would have to replace the whole tail/brake light unit at a cost of about $500. I contacted Ford customer service three times and they said it was a light problem and not under warranty by them. It treated as a light bulb problem, but a $500 light bulb!!!! Ford needs to fix this problem.
- Lake Villa, IL, USA
The left rear brake light is not functioning. This light is not a normal incandescent bulb. It is an led that is not owner-serviceable. The only fix is that the entire taillight assembly needs to be replaced by the dealer at a cost of approximately $400. Any buyer's expectation is that when a light bulb burns out, we should be able to replace it ourselves for fifty cents. Since this 50-cent item is now unexpectedly $400, the net effect is that all owners will continue to drive around with two of three, one of three or no brake lights at all. This should be an immediate safety recall.
- Miami, FL, USA
Right rear tail light started flickering bright to dim. After a couple of days it went out completely. Was replaced under extended warranty - but cost would have been over $350 dollars which makes it cost prohibitive for some I am sure (why should a "bulb" going out cost so much to fix). Very poor design and even worse manufacturing of part.
- Alabaster, AL, USA
Right rear tail light not working properly. Running light (right bottom) is working but all other leds have failed. This is a replace all part costing over $300. This has happened on my other Milan - luckily before the warranty ran out. Seems to be an issue with this model and can be a safety hazard.
- Alabaster, AL, USA
The tail lights doesn't come on when the night lights come on. The brake lights are faulty as well. The brake lights flicker. They just went out.
- Detroit , MI, USA
Right rear brake light failed. Led brake light must be replaced as an assembly at a cost of over $300.
- Monroe, MI, USA
Left rear brake/tail lamp stays in brake lamp mode continuously when headlamps are on. Center high mount and right rear lamp function properly. Safety issue.
- Chelsea, MI, USA
I was made aware of my tail light not functioning when I applied the brakes. When I tried to replace the bulb, I soon learned that the brake light is led and a sealed unit, making it virtually impossible to repair. The replacement unit is astronomically expensive, prices between $150-$350 used. If the unit had a replaceable bulb, then I wouldn't even be writing this. I understand that nothing will most likely be done about this, but it is worth noting that this is a safety concern that needs to be addressed.
- Van Etten, NY, USA
Led tail lights failed for the second time. The cost of the replacement tail lights is astronomical at $376 each. There was no collision, no water intrusion. They just failed.
- Newport News, VA, USA
The led tail lamp assembly began flickering and after a short period of time it now does not light at all. I have noted other Milan vehicles in my area having similar problems. I attempted to obtain parts to repair my vehicle online and also through my Ford dealer and was told that there is a shortage of parts because this defect is well known. This could certainly cause an accident at any time! I cannot park my vehicle as I need to get back and forth to work. If I receive a fix-it ticket for this I would like to bill it to Ford. If a recall can be forced to issue then I hope that you initiate one.
- Dows, IA, USA
Passenger side tail light went out. These are led's and not suppose to burn out. In looking for this problem with Milan's on the internet I found a number of incidents referring to the same thing. Cost of repair is $400 plus. Called Ford customer service and they know nothing about this problem.
- Livonia, MI, USA
I bought my Milan at a used Ford dealer when the car was 2 years old. When I was driving off of the lot my husband was following me and noticed that the brake light on the passenger side was out. One year later the brake light on the other (driver) side is out. The car is no longer under factory warranty and the dealer said it would cost total of $417. This obviously is a safety issue that should be addressed.
- Riverview, MI, USA
- Elkhart, IN, USA