10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The owner of this car is not getting any notices of recalls. I haven't owned this car since first quarter of 2014. Please notify Ford that they need to find out who owns this car now. Note: I leased this car from bloomington, mn Lincoln in Oct. 2010.
- Burnsville, MN, USA
Ive had loss of power steering. When car comp reset I had power steering again. Power steering rack was just replaced Feb 2017 tail light replaced..flickered on N off like strobe light. Airbag light
- Peoria, IL, USA
I recently recieve a recall notice then receive a mother one from the department of motor vehicle department I went to the Ford market I brought it from in brooklyn NY N they said they don't do that
- Binghamton, NY, USA
The contact owns a 2011 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of tome for the recall repair. The contact called premier Ford of bay ridge at (347) 578-7900 (located at 612 86th St, brooklyn, NY 11228) and was informed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brooklyn, NY, USA
I did receive a letter about a year ago requesting to take my car into Ford concerning the driver air bag and other things that needed to be corrected as well. All the recall work was completed except for the air bags. We were told that they did not have the parts needed in stock that we would be notified. As of today plantation Ford has reached out to us, nor has Ford Motor Company. The only reason why this came to mind was that we had an hit and run yesterday, and the airs bags did not work. * (recall related incident)
- Plantation, FL, USA
Takata recall. I had previously been informed by Ford that there was a problem with front passenger airbag and they would be replaced. Recently I received another letter about the recall ( 16S26 ). in this letter dated Dec. 2017, it states the issue with the airbags and tells me that as of today there is no solution. They go on to say that parts for "certain vehicles" will be available in the spring. Next it tells me to "do not allow anyone to sit in the first row passenger seat". as I read this letter my car is #1 not useable. #2 it has a condition that makes it unsellable. #3 there is no provision or responsibility from Ford to solve the issue.
- Englewood, FL, USA
I have been aware of this recall for several years now, but my dealership still does not have the replacement part for my car. How dangerous is it for me to drive? your recall notice is urgent, yet my dealership seems to be taking its time fixing this repair.
- Delray Beach, FL, USA
Takata recall. The contact owns a 2011 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to billingsley Ford (3804 w broadway St, ardmore, ok 73401, (580) 226-3300), but the parts were not available. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ravia, OK, USA
Takata recall. The contact owns a 2011 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (schumacher Lincoln of delray, 2102 S federal hwy B, delray beach, fl 33483, (561) 935-4208) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Boynton Beach, FL, USA
Takata recall - legal notice received 10/28/2017 alerting to defect of takata airbag inflators in my vehicle
- Briarwood, NY, USA
Factory recall
- Eustis, FL, USA
Takata recall-I was notified by Ford by letter dated July 2016 of the safety recall notice 16S26/NHTSA recall 16V-384. No action has been taken to date to repair or replace the air bag. With all the publicity in the media of the potential danger my family now refuses to ride in my vehicle. The Ford dealer denied me a loaner car.
- Gainesville, FL, USA
Takata recall - still waiting since July, 2016 for both our Mercury Milan and Lincoln mkz to have new passenger frontal air bags replaced. Concerned about passenger safety since Ford has disconnected them!!! how long must we wait for this to be corrected"?"
- Seminole, FL, USA
"takata recall" it has been over six months since this recall and there is still no remedy? to date, 11 people have been killed by flying debris, the latest just last month (December, 2016). The remedy should be remove the defective airbag and replace it! how many more need to die before this is fixed?
- Tishomingo, OK, USA
Takata recall. The contact owns a 2011 Mercury Milan. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/25/17 updated 7/12/18
- Merritt Island, FL, USA
- Cocoa, FL, USA