5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,866 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Recently had to pay a Ford dealer $385 to replace the rear brake assemblies at 27,000 miles on my 2006 Mercury Montego purchased new in July 2006. Front brakes in fine shape. Evidently the designed rear brake assemblies are substandard for this vehicle. The rear brakes had not failed yet but were within a few miles of doing so, according to a Ford service representative.
- Indianapolis, IN, USA
The contact owns a 2006 Mercury Montego. At 60 mph on a clear day the vehicle suddenly came to a complete stop. The contact stated that the engine's rpms increased. The contact managed to pull the vehicle over and shut it off without ever touching the brake pedal. This failure occurred numerous times, including once when the mechanic was in the vehicle. The dealer was aware of it, but was unable to duplicate the failure. While driving at 70 mph the left rear brake seized, forcing the contact's vehicle into another lane. The contact swerved off the exit ramp and exited the vehicle due to smoke rising from the driver side front brakes. The contact accidentally left the vehicle in drive gear, but the vehicle remained idle. The dealer replaced the brake calipers on the driver front and passenger rear brakes. The contact called the manufacturer, who denied the claim, stating that the vehicle was out of warranty. The failure mileage was 17,000.
- Murfreesboro, TN, USA
- Lakewood, CO, USA