10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Feb 212001

Mountaineer 4WD

  • miles
Brake caliper came loose due to bolts breaking/failing. Info sent to Ford/Mercury 2-22-01 and they said this was incidental and not a concern to them. I informed them that the dealer we had purchased the vehicle from was out of business. The gentleman who I talked to was named wayne. I can email letter and photos of the scored rim and failed bolts that I had mailed to Ford. We had to replace rim and tire due to damage costing us about $600. Service managers and mechanics told us this was frequent for these bolts to break with Ford brake systems. I was just driving to work....I hate to think what could have happened driving on interstate highways or pulling our camper!! I requested Ford to reimburse for parts and work time lost.

- St. Paris, OH, USA