10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,251 miles
About These NHTSA Complaints:
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When I use the cruise control and then turn it off I can't seem to push my gas pedal when you are driving the vehicle. I have to keep putting extreme pressure on the accelerator pedal until something breaks or pops and then it allows me to push the pedal. I keep having problems with smoke coming from on top of the steering column like something is burning when you are driving, now I have electrical problems to where my horn will not work anymore. I keep having problems with the front frame of the SUV. The frame sounds and feels like it is going to fall apart and it doesn't matter if you are driving or stationary. The mechanic says it is the sway bar that is causing that problem. I have been calling Ford about it and they keep saying there is no recall on my vehicle.
- Albany, GA, USA
The contact owns a 1997 Mercury Mountaineer. The vehicle caught fire while parked and without warning. The vehicle was completely destroyed and a fire report was filed. The contact has pictures of the failure. The cause of the failure has not been determined; however, a firefighter speculated that it may have been due to electrical failure. The failure and current mileages were 125,000. Updated 07/14/09 updated 07/15/09
- Chery Hill, NJ, USA
Electrical problems.
- Santa Ana, CA, USA
- Ipswich, MA, USA