10.0
really awful- Crashes / Fires:
- 11 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 17,258 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received recall notice 97V0704000. Contacted dealer. The dealership refused to have mechanic do recall repairs on the throttle. Had indicated to owner it was not needed & would not require repair.
- Bedford, NH, USA
Intermittently throttle will stick. Dealer will replace the throttle body.
- Rochingham, NC, USA
When driving at any speed and applying the brakes vehicle will accelerate for a few seconds, and then the vehcile will slowdown and come to a stop.
- Deforest, WI, USA
When applying the brakes for vehicle to come to a stop, engine revs, causing an sudden acceleration. The brakes are unable to stop vehicle. Dealer has been contacted.
- Coral Springs, FL, USA
While driving on freeway placed automobile in cruise control. After a while automobile began to speed up out of control. Consumer could not disengage automobile. Applied brakes until rear brakes caught on fire. No injuries.
- Miller Place, NY, USA
I bought this Mercury in Oct 98.it is now Jan of 99 and I have had quite a few problems.a warrenty came with this car, and we have been there twice ;one for the transfer case, and switch for the power seat, leak on rear hatch window. Now im returning it for throttle malfunction. I almost killed my children and myself.I made my children jump out of the car while doing aprox. 5 miles an hour. The more I stepped on the brakes the more the engine idled faster. I dont know anything about cars I am a housewife. I just wish I knew about this defect in the car so it could been corrected before I went on vacation.it is a nice car. I wish Mercury would notify theire customers of any defects. Thank you very much for this questionair, it helped my family alot. Thank you. Dawn gag liano.
- Astoria, NY, USA
When brakes applied the vehicle suddenly accelerated moving forward at approximately a foot per second shifted to neutral RPM's at approximately 3000 vehicle returned to normal
- Burnsville, MN, USA
Backing out of drivewayconsumer moved shift lever from reverse into drive, vehcle suddenly lurched forward, causing a loss of control, resulting in an accident. Dual airbags did not deploy.
- Santa Barbara, CA, USA
Sudden acceleration caused accident due to throttle linkage failure.
- Staten Island, NY, USA
While parking vehicle suddenly accelerated in reverse for no reason. Cause undetermined.
- Bayon, NJ, USA
Vehicle was in a park position with emergency brake on, got out of vehicle to check on baby was in car seat in back seat when suddenly vehicle started to accelerate which caused the vehicle to hit a brick wall with baby inside, and injuries to consumer who was trying to stop the run away vehicle. Consumer ran to vehicle, noticed that the baby sustained no injuries. Also noticed vehicle was still in park gear with emergency brake on.
- Springfield, MO, USA
The truck came to a stop, the owner hit the brakes but the truck kept going, and driver slammed on the brake and hit another car, and went through a stop sign. The engine was racing the entire time with his foot was on the brake.
- Saddle Brook, NJ, USA
Accelerator sticks.
- Bloomingto, MN, USA
Applied the brakes and vehicle made a loud noise and had sudden acceleration.
- Washington, DC, USA
Owner states that while driving vehicle at 60mph and taking foot of gas the vehicle did not slow down, owner noticed that vehicle was gaining speed while approaching other vehicles. Owner had to use brakes consistently to stop vehicle.
- Jersey City , NJ, USA
- Chicago, IL, USA