10.0

really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
17,258 miles

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problem #36

Nov 292019

Mountaineer

  • 110,000 miles
The contact's husband owns a 1997 Mercury Mountaineer. The contact stated that when the brake pedal was released, the vehicle unintentionally accelerated. As a result, the contact's husband rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

- Lexington, GA, USA

problem #35

Jan 012014

Mountaineer

  • miles
When I use the cruise control and then turn it off I can't seem to push my gas pedal when you are driving the vehicle. I have to keep putting extreme pressure on the accelerator pedal until something breaks or pops and then it allows me to push the pedal. I keep having problems with smoke coming from on top of the steering column like something is burning when you are driving, now I have electrical problems to where my horn will not work anymore. I keep having problems with the front frame of the SUV. The frame sounds and feels like it is going to fall apart and it doesn't matter if you are driving or stationary. The mechanic says it is the sway bar that is causing that problem. I have been calling Ford about it and they keep saying there is no recall on my vehicle.

- Albany, GA, USA

problem #34

Nov 122012

Mountaineer 8-cyl

  • 160,000 miles
The contact owns a 1997 Mercury Mountaineer. The contact stated that he shifted into drive and the vehicle suddenly accelerated. The contact mentioned that he had to shift to neutral in order to stop the vehicle and stated that the failure occurred several times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 160,000 and the current mileage was 170,000.

- Portage, WI, USA

problem #33

Jun 212010

Mountaineer

  • miles
The contact owns a 1997 Mercury Mountaineer. The contact was driving approximately 45 mph when the vehicle abnormally accelerated. The contact applied the brakes but the vehicle would not stop. The contact was unable to maintain control of the vehicle as it accelerated. The left side of the vehicle began to skid abnormally and the contact crashed into a wire fence. The vehicle then rolled over and crashed into several trees before coming to a stop. The passenger sustained major injuries to the head and bodily trauma. The contact sustained injuries to the head. The contact and passenger were transported to the hospital via ambulance. A police report was filed. The vehicle was destroyed. The failure mileage was unknown.

- Mcallen, TX, USA

problem #32

Mar 012010

Mountaineer 8-cyl

  • 149,000 miles
My 1997 Mercury Mountaineer (that I purchased Feb 2010) is experiencing the same acceleration problems as described in the 4.0 SOHC campaign # 00V422000 and action # EA99001. I have to apply extra acceleration to make the car drive when engine is "cold". after it warms up, or if I start the engine and allow it to warm up before driving, I do not have that problem. Has there been any other V8 complaints?

- Brookwood, AL, USA

problem #31

Oct 212009

Mountaineer

  • 156,000 miles
The contact owns a 1997 Mercury Mountaineer. He experienced difficult steering, because the front sway bar linkage had fractured. Secondly he would intermittently smell an odor of gasoline inside of the vehicle. Thirdly during brake application the accelerator pedal would also stick. This condition would cause the vehicle to lurch forward. Lastly the main bar that held the two bumpers together had corroded. The failures were described in recalls (98V060000, 00V422000, 00V402000). However he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. The current mileage was approximately 157,000. The failure mileage was approximately 156,000.

- Upper Saddle River, NJ, USA

problem #30

Feb 152001

Mountaineer 8-cyl

  • Automatic transmission
  • 46,289 miles
While completely stopped, the engine roared and the vehicle lunged into oncoming traffic hitting another vehicle. The dealer repaired the damages to the vehicle but was not able to determine the cause of the problem. Please provide any additional information.

- Naples, FL, USA

problem #29

Jun 012003

Mountaineer

  • miles
The vehicle experienced unexpected acceleration. The only way to stop the vehicle was to shift into neutral or park. Vehicle was taken to the dealer. Dealer could not determine the cause of the problem. This has occurred five times.

- Cornwall On Hudson, NY, USA

problem #28

Jun 122002

Mountaineer 4WD

  • miles
Car accelerates involuntarily at stop lights and in parking situation after 20+ miles of driving have been performed. Sometimes, vehicle will not go below 2,800 RPM during a coast and will not disengage throttle. The pedal is fine, and the cable is fine. Is now in second dealership in under two months and same problem cannot be corrected.

- Louisville, KY, USA

problem #27

Aug 292001

Mountaineer

  • Automatic transmission
  • miles
While driving 20-25 mph and braking vehicle accelerated. Brake pedal felt normal. During braking vehicle slowed a bit, engine revved again. Consumer unable to stop vehicle, hit another vehicle. No injuries. $ amount of damage unknown at this time.

- Cedar Grove, NJ, USA

problem #26

Nov 012000

Mountaineer

  • Automatic transmission
  • miles
While turning into an intersection vehicle started to rev and take off. Motor on vehicle was going faster and faster. Foot was on brake, and vehicle would not stop. After 10 seconds motor was back to normal. This has occurred on three separte occasions, one time there was an accident where the consumer hit the vehicle in front of him, there were no injuries, consumer found service bulleting 97S67 and states that this exactly describes the problem the vehicle is experiencing.

- Ellenwood, GA, USA

problem #25

May 212001

Mountaineer

  • Automatic transmission
  • miles
When first pressing down consumer was in a coast mode, and throttle wouldn't budge. Dealer wanted $300 for repair. Recall 00V422000/ manufacturer's recall 00S568 didn't apply to consumer because vehicle had a 5.L engine, and recall was for a 4.L engine.

- Brooklyn Park, MN, USA

problem #24

May 142001

Mountaineer 4WD

  • miles
When approaching stop sign, at intersection, vehicle accelerated when brakes were applied, causing a collision with the car in front of mine. The brake pedal was depressed all the way to the floor, and the engine roared as if accelerating. We have had one other similar incident in which the vehicle accelerated while braking. Dealer explained that driver had foot on brake and accelerator at same time. In second incident, I am sure that I had my foot only on the brake. Dealer examined vehicle after each incident and could find nothing wrong.

- Waukesha, WI, USA

problem #23

Apr 012000

Mountaineer

  • miles
While sitting in traffic or at a red light, vehicle has lunged or accelerated, vehicle has been taken in to be looked at but no one can seem to find the problem.

- Hempstead, NY, USA

problem #22

Mar 072001

(reported on)

Mountaineer

  • miles
The V-6 engine type has been recalled to correct the problem I have with the 302 V-8, but you have not recalled the V-8 engine, why not"??"

- Bakersfield, CA, USA

problem #21

Oct 132000

Mountaineer 4WD

  • miles
While parking at a right angle on a steep hill overlooking a busy road, the car almost at a standstill, the driver's foot on the brake, the car engine suddenly started screaming, the gas pedal depressed on its own and the car surged forward over a concrete parking curb and mowed down a tall palm tree. My daughter-in-law would have been killed if not for hitting the tree, as she had already taken off her seatbelt and opened her door - we were so close to a standstill. The tree stopped the car from going over a very steep hill at a high rate of speed onto traffic on the road below. The replacement value of the tree is not yet known. I have since discovered via channel 4 tv in uk, and dateline nbc that this is a known problem with this vehicle and people have been killed, as my daughter-in-law and I would have been if not for the palm tree. I have now had the cruise control disabled on the vehicle so that I can drive it, as I can not ethically trade it in and let someone else buy it when I know it has a problem. I hope that by registering this brief complaint that it will help you to influence Ford Lincoln Mercury to acknowledge the fault recall these vehicles. Thank you.

- Escondido, CA, USA

problem #20

May 122000

Mountaineer 4WD

  • Automatic transmission
  • miles
Upon putting vehicle into the garage throttle stuck & vehicle accelerated into the garage wall. Upon impact, neither air bag deployed. No injuries reported.

- Pierceton, IN, USA

problem #19

Jan 292000

Mountaineer

  • miles
While driving vehicle & accelerating. Started to apply brakes to slow down, but vehicle increased in speed. Pumped brakes to decrease speed. Problem happened once. Taking vehicle to dealership to check.

- Freemont, CA, USA

problem #18

Aug 311999

Mountaineer 4WD

  • Automatic transmission
  • miles
Manufacturer's recall 98R -O3 Ford/throttle. On several occasions, since 31-August, 1999, consumer contacted dealer to have recall honored. But still unable to get repairs done. Asking NHTSA to help in this matter.

- Merimack, NH, USA

problem #17

Aug 081999

Mountaineer

  • miles
Consumer received recall notice (97V-074) regarding throttle linkage and control failure which was not repaired due to scheduling problems.

- Las Cruces, NM, USA

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