10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle stalls intermittently at any speed. Taken to dealer once a month since purchase in March 2000, cannot find cause.
- Goodlettsville, TN, USA
I did proceed to the mercuery dealer for seat belts, our right rear seat belt was on order for 10 months and Mercury dealer wouldn't do anything about it. I had problems with the front seal bealts not retrating and they would stick, I did follow up with a law suit and lost because they thought my seat belt wasn't a problem. The rear right was on order for almost 10 months and still nothing was done.in Nov 1998 I had knocking noise coming from my engine and the dealer ship there was nothing wrong. I complained about it a couple more times and nothing was done. Will June 2000 a new engine was put in because uptown could't find a problem. The most I want is to have Ford take this truck back and forget that lawsuit. Why should I pay for something that the retractor assembleys are not work. Its a saftey matter (dot number: Vd tiresize: P225/75R75)
- Brown Deer, WI, USA
Vehicle has stalled/hesitated upon accleration several times. It has done this at least 10 times (stalled 3 thus far...today 8/23/00 was one incident of that) despite efforts by Ford to remedy. I've had the dealer replace the recalled throttle, re-orient my fuel lines, and eventually replace my engine without any remedy. This could be a very dangerous issue (once it stalled while making a left across traffic lanes. Fortunately it was clear). I've owned Explorer in the past with no such incidents.( dot number: )
- Warren, MI, USA
Vehicle driven in forward and comes to a stop (I.e.- at a stop sign, toll booth, or traffic light) will stall/hesitate without warning when attempting to proceed forward again. This has happened multiple times since we purchased the vehicle new. Vehicle was taken to several different dealerships in three states and they say "Ford/Mercury is aware of the problem but at the current time there is no fix." Radio when tuning would not pick up any radiostations due to radio not hooked to antenna. Door molding on drivers side door came loose and prevented the door from being opened more than three inches. Driver was not able to enter drivers side door to drive vehicle. Rear windshield wiper engine burned out and rear wiper did not work. Brake stuck when attempting to place vehicle into gear after initial start of engine.
- Gunpowder, MD, USA
Drove vehicle and parked it, had no warning signs, about 5 minutes, vehicle exploded and caught on fire in the engine compartment. The vehicle was totaled. Aaa inspected vehicle, and said it was a defect in the engine.
- Grosseile, MI, USA
Upon acceleration the engine stalls and loses power, and completely stops without warning or any prior notification. Incident occurred about five times. The dealer cannot duplicate the problem.
- Lacombe, LA, USA
- Williamstown, NJ, USA