10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front end always out of alignment when checked every 3,000 miles. Had to repalce tires because of uneven tread wear 2 times. First time replacement vehicle had only 12,000 miles. Second time we replaced tires was at 29,680 miles. Metal-on-metal sound often comes from front end as well. Vehicle lost control without any driver provocation and cashed into road side rail. Rear-end spunout and vehicle did a 360. No other vehicles present and brakes not applied leading to spin-out. Light snow was falling. Dealer admits to front end/suspension problems, but claims manufacturer "does not stand behind problems" my family is afraid to drive this vehicle.
- Evergreen, CO, USA
When driving heard a grinding noise. Had it repaired, grinding happened again. Currently, consumer can't put in drive only second.
- Chicago, IL, USA
We were going from houston to Maryland. In normal driving conditions, the truck began to vibrate violently, before we could pull it off to the side of the road, the tire blew off the truck, and my wife and myself found ourselves wrapped around a tree. We had our two dogs and two cats with us, in their crates in the back of the truck. We lost one cat, and our german shepherd had his spinal cord crushed, and subsequently had to be put to sleep. Now we hear that Ford knew about this problem, and it has been happening to more people. I do not understand how they could be so neglegent. We would have been another one of those fatalities had we not hit that tree exactly where we did. We are considering filing suit, and would appreciate any advice. Thankyou. When you call us, we can provide the VIN number, I just did not have it right now.( dot number: )
- New Market, MD, USA
This is fourth time I've had to take vehicle in for a loud screeching noise in front end (metal to metal sounds).
- Toledo, OH, USA
While driving at highway speed, the front suspension broke in half, dropping to the ground, throwing the occupants in the vehicle to sustain injuries. The dealer has been notified.
- Cleveland Heights, OH, USA
- Solon, OH, USA