10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have had this vehicle in to two different dealerships at least 6 times for the same problem. They now say that rotors are below specs, and that someone has turned them to get them that way. All brake parts on this vehicle are original and have only been serviced by a registered Mercury dealership. I ahve talked to the Mercury customer assistance department two times also about this problem. We cannot get anywhere but they now say we must rebuild the brake system on the front of this vehicle at our expense. The original problem was a grinding dragging noise from the front that has went on for over 6 months. We are just seeking satisfaction and for Mercury to correct their problem.
- Rensselaer, IN, USA
Whe brakes are applied brake pedal goes to the floor, resulting in extended stopping distance. Consumer has gone through Ford's dispute resolution board.
- Brooksville, FL, USA
ABS sensor failed, however system continues to experience failures after replacement of the sensor. Mjs
- Brooksville, FL, USA
- Detroit, MI, USA