10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,039 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Oct 112017

Mountaineer

  • 230,000 miles
Exploding airbags filled vehicle with smoke and ash. I received minor burns and abrasions on arms and face, daughter riding in back seat received black eye form flying object and required scan of head to rule out head injury. Was result of accident

- Montrose, CO, USA

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problem #5

Sep 012005

Mountaineer

  • miles
1999 Mercury Mountaineer developed problems with the windshield wipers, tires, driver's side mirror, linkage on the transmission, check engine light and the airbag light.

- Trion, GA, USA

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problem #4

Oct 012003

Mountaineer 6-cyl

  • Automatic transmission
  • 26,232 miles
Airbag light stays on and has been in repair shop 78 days since I bought it, 1-2001, airbag still is not fixed.

- Licking, MO, USA

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problem #3

Oct 012002

Mountaineer 8-cyl

  • Automatic transmission
  • 20,000 miles
The air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that a wire under the driver's seat was broken. The consumer was told that as long as the light remained illuminated the air bags might not inflate in the event of a crash (part # 3L2Z-14B455-aa).

- Wausau, WI, USA

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problem #2

Feb 052002

Mountaineer

  • miles
Airbag light comes on, flashes goes off, comes back on. Dealer recognizes problem and has designed a robust electrical harness replacement but refuses to cover costs. This re-desing of the electrical system for the proper functioning of the airbag restraint systems was first recognized by the manufacturer in 1999, the date of the vehicle. The NHTSA bulletin number is SB610933. Please help!!! this is a serious safety issue and concern for not only myself but the saftey of my children.

- Valencia, CA, USA

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problem #1

Nov 221999

(reported on)

Mountaineer

  • miles
After starting vehicle air bag light failed to turn off. Would remain on continuously while vehicle is being operated. Would flash a code first when light comes on. Been to dealer twice & mechanic could not locate cause of problem.

- Baltimore, MD, USA

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