Rear door latch is inoperative. Also right front passenger door lock is inoperative.

- Norwalk, CT, USA

The contact owns a 2000 Mercury Mountaineer. While parked, the vehicle erupted into flames without warning. The fire was extinguished by the fire department. A police report was not filed and there were no injuries reported. The vehicle remained at the contact's residence where it was not diagnosed or repaired. The vehicle was destroyed. The vehicle parked in front of the contact's vehicle was also destroyed. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 05V017000 (vehicle speed control). The failure mileage was approximately 155,000.

- Fortworth, TX, USA

I was driving to an intersection with my family while going 45 mph. I noticed black coming through the vents. I pulled off to a gas station parking lot. I proceeded to use fire extinguishers under the hood, the fire department had to come put it out. They did a look through and determined the fire started at the fuse box. I went home and researched that this is a recurring problem with this type of vehicle. I'm now out the 6500 I used to purchase it. I cant fix it or trade it in now.

- Panama City, FL, USA

I was driving don the road to an intersection going 45 mph and noticed black smoke coming from under the hood. I proceeded to pull over and got my family out the car before the electrical was completely fried. I tried to put the fire out with two extinguishers and help from fellow bystanders. The blaze under the hood had to be put out by the fire department. I received a police and fire report. The area that the fire had originated from was the fuse box. I know this was a factory problem because I didn't do any work in those areas. I would like compensation for my vehicle because I'm now out 6500 dollars and I searched online and read about over a 100 Explorer and Mountaineer fires under the hood. I never received any recalls for my vehicle and I owned it over 10 years.

- Panama City, FL, USA

The contact owns a 2000 Mercury Mountaineer. The contact stated that the door locks became inoperable at times and took numerous attempts before the latch would open. The failure occurred several times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

- Battle Ground, WA, USA

I am disable on June 11, 2014 I was traveling about 35 mph and suddenly flames gushed from the dash I stopped the ignition would not turn off fire wipped my right side and I broke my ankle trying to get out of the car.

- High Point, NC, USA

The contact owned a 2000 Mercury Mountaineer. The contact stated that the vehicle was parked and shut off for approximately forty-five minutes when the vehicle caught on fire. The fire department appeared on the scene to extinguish the fire. The fire department also informed the contact that the fire originated on the driver's side need the instrument panel. The vehicle was destroyed. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

- Binghamton, NY, USA

The automatic locks do not work on all the doors. I've had these locks worked on, but they continue to not work. This is a safety issue, as the doors will not open at all. The driver's side rear door will not open when you try the auto-locks, and the lock cannot be manually pulled up, thus leaving the rear-seated occupant trapped in the car. This often times with the front passenger as well. It also happens with the rear hatch.

- Lithia, FL, USA

The contact owns a 2000 Mercury Mountaineer. While driving approximately 35 mph attempting to make a left turn, the contact noticed smoke emitting from the hazard warning switch housing. The failure occurred twice. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000...updated 09/29/11 the turn signal switch was replaced. Updated 10/07/11

- Columbus, OH, USA

Fire under hood while driving. Vehicle engine, wiring, battery, front tires, all rubber parts, belts destroyed. Looks to be totaled/burt beyond repair.

- Sonora, CA, USA

Consumer lost use of all accessories ie. Lights, mirrors, power door locks, wipers power windows etc. The consumer had GEM module and wiper motor replaced.

- Olathe, KS, USA

This has to be worst car I have ever owned. The radio display goes on when it wants, it makes terrible noises, rides terrible and it depreciates terrible. I will never buy another Ford product again. This is a terrible car. Anyone that wants to buy one should not, it looks like a classy SUV but it is a big piece of junk.

- Lynn, MA, USA

No power switch, wipers, windows, automatic door locks, etc... recall#00V072000. The consumer covered the cost of the wiper motor module.

- Olathe, KS, USA

Engaging the left turn signal causes smoke to be emitted from the emergency flasher switch housing on top of the steering column.

- Milwaukie, OR, USA