4.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear lifgate latch failure. Unable to open rear liftgate in event of an emergency. Also rear glass liftgate pistions that hold up window within liftgate failure, lower onto persons head.
- Bettendorf, IA, USA
When shutting my rear hatch on my 2002 Mercury Mountaineer my lift cracked underneath the window. When I contacted Ford they said that I would have to pay for this - I could not afford it. Then my hatch was harder and harder to close. One day while trying to shut it the entire window and hatch fell on my head the latch came undone. Now I hear the cylinder are a defect what about the entire hatch. This whole unit is a defect.
- Bosque , NM, USA
- Dublin, CA, USA