The contact owned a 2002 Mercury Mountaineer. While driving, the vehicle slid on ice. The contact lost control of the vehicle and crashed into a ditch. The air bags failed to deploy. The contact sustained head, chest, lower and upper back, abdominal, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.

- Verona, MO, USA

While driving on a straight road going 20-25 mph, my driver and passenger side/curtain airbags deployed for no reason. I pulled over and called my insurance company still confused as to why this happened. They informed me to call Ford and report it and cut the airbag enough to see. With no luck on getting help from Ford or my insurance company, I'm now dealing with failing inspection due to my airbag light. I feel this is a manufacturer problem as I haven't made any modifications to the vehicle.

- Prince George, VA, USA

While driving to work one morning all I here was ding ding ding od/off started flashing. Sec later check transmission light came on now when I drive putting foot on the paddle to go it will idle up I release and it will shift N go. Aamco saying that I need a rebuilt tranny that's bs with all what I have been reading it's just a rip off I don't have $3500 to get this fix. Now seeing not once not twice so many complaints I read that people paid for 2 or more tranny for the vehicle's and nothing is been done about it. And the Ford deals knows about it..... do a human being has to lose their life before Ford dealer's can own up to there responsibility" if they was in our shoes they would want the same thing vice verse they say U reap what you sow. Please please please help up just fix our transmission that's all.. another thing ABS light stays on check engine light stays on the seat belt light stays on all my windows doesn't let down now wtf"

- Brooklyn Park, MN, USA

The contact owns a 2002 Mercury Mountaineer. The contact stated that after driving into a parking garage, the air bag warning lamp illuminated and the air bags deployed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 150,000.

- Lindenhurst, IL, USA

My wife and mother-in-law were involved in a head on crash on 2/12/2008. The air bags on the 2002 Mercury Mountaineer did not deploy.

- Marion, KY, USA

01/18/07 when truck shifts gears it vibrates. Solution: Flush automatic transmission fluid. (also changed oil) helped for a few months but problem is back. ($198.95) 5/29/07 air bag light stays on. Solution: Replaced drivers side pretensioner. (also changed oil). $273.19 6/26/07 heard very loud clunking noise. Solution: Replaced front differential (internal damage to clutches), both rear axle seals (because of leakage) $1580.23 11/07/07 truck makes loud noise from the rear and seems to jump while turning. Solution: Front end alignment and replace seals in rear. $482.97 still have the loud noise and jumping. 12/13/07 take truck to different place with same problem. Solution: Replace left front hub bearing. $401.73. 02/18/08 still have same problem with loud noise and jumping. Solution: Left rear hub bearing, drums in rear, and now mechanic tells me I need clutch packs in rear to solve problem. Tells me I should take it back to the dealer."?" $380. Now I can add all of this up 198.95+273.19+1580.23+482.97+401.73+380.00=$3017.07 to finally get my truck fixed---------priceless!!!!!!!!!

- London, OH, USA

The contact owns a 2002 Mercury Mountaineer. On April 15, 2007, the contact's daughter was involved in a crash while driving 10 mph. The air bags failed to deploy. Her daughter suffered a mild concussion and received headache medication from her doctor. The vehicle's hood and fender were damaged. The dealer currently has the vehicle. A police report was filed. The current mileage was 66,246 and failure mileage was 65,246. Updated 02/01/08.*

- Shelby Township, MI, USA

: the contact stated the vehicle was in two accidents and the airbags did not deploy. In the first accident which occurred in July 2005, the vehicle was stolen when the accident occurred and the airbags did not deploy. The second accident in October 2006, the vehicle was hit at an intersection and the airbags did not deploy. The other vehicle ran a red light at 50 mph when it impact the vehicle which was immobile. The other vehicle flipped over and there were three injuries. There were no injuries in the contact's vehicle. The airbag warning light was not illuminated prior to, during or after the accident. The vehicle was inspected by the service dealer after the first accident who determined there were no problems with the airbags. The vehicle has not been to the service dealer after the second accident. A police report was filed.

- Baltimore, MD, USA

Three sets of Goodyear, Eagle ls tires, size P24570R16 (no dot # mentioned) with less than one hundred miles had to be replaced because knots were found on sidewall and tread. Dealer has been contacted. Engine light illuminated due to faulty dpfe sensor; air bag light on, air bag module replaced; loose rear center console; vibration and popping noise over bumps, replaced and balanced all four tires, replaced stabilizer bar links, rims were out of round; scrunching noise while turning, rack and pinion replaced; experiencing whistling noise; hard jerk and popping noise when shifting, gear selector slippage; A/C vent squeaking, A/C vent readjusted.

- Deltli, LA, USA