10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 65,976 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Shut off while driving lost power steering etc.
- Wethersfield, CT, USA
I have a used 2004 Mercury Mountaineer I purchased in 12/2008 it had 53,000 miles. I have done all of the required maintenance oil changes, brake pads, fluid changes, and 60,000-mile service package. I have nothing but problems with the vehicle. The failures I have are as follows: 1. front/rear brake pads, front/rear rotors, spark plugs, -defected parts 2. battery 3. tires-constant flats 4. lug torque-driver front/rear 5. hood shocks, tire pressure sensor light 6. transmission fluid leak/ front pump seal leak 7. noise at harmonic balancer 8. roar noise and shakes at all speeds 9. hub assemblies making noise front left/right side; unless replaced vehicle unsafe to drive per Ford dealership 10. Brake pads- front/rear need to be replaced going bad (second time needing to be replaced) 11. Needs front alignment-pulls to the right side 12. Fuel filter 13. Needs all new tires 14. Ignition coil -defective needs to be replaced 15. Vehicle gear shifter is stuck while driving won't shift at all sometimes stays stuck at certain speed won't move 16.universal joints 17. Axle housing gasket repairs and corrections done on vehicle: 1.new brake pads on front/rear, replaced spark plugs, resurfaced front/rear rotors.- 8/2009 2.battery replaced- 4/2010 3.tires-flats repaired/patched -8/2010,11/2010,2/2011 4.have not repaired/replaced 5.have not repaired/replaced 6.replaced seal, transmission filter and fluid changed, replaced seal-oil-6/2011 7.have not repaired/replaced 8. vehicle is shaking and loud roar noise hasn't been fixed-6/2011 9.hub assemblies front left/right side replaced -6/2011 10.have not replaced/repaired 11.have not replaced/repaired 12.fuel filter replaced-6/2011 13. Bought brand new set of tires -6/2011 14.ignition coil replaced-10/2009 15. Have not repaired/replaced 16. Have not repaired/replaced 17. Axle housing gasket replaced-04/2011.
- The Woodlands, TX, USA
The contact owns a 2004 Mercury Mountaineer. While having the vehicle serviced for routine maintenance at an authorized dealer the contact could smell a burning odor. The contact was told the engine manifold was cracked and leaking. The vehicle was repaired. A few days later the vehicle began shaking while stopped. The vehicle was taken back to an authorize dealer where the contact was told the engine coils and spark plugs needed to be replaced. The vehicle was repaired. The failure and current mileages were 46,845. Updated 03/24/11 updated 1/4/11
- Hollywood, FL, USA
On August 29, 2008, at about 9:30 P.M., I was going home from a vacation. I was going 55 miles per hour and the vehicle power completely stopped. I was able to get off the freeway safely and after several attempts the vehicle started up again. This was very frightening because we try our best to maintain the vehicle to its optimal I.e. oil, tires. This needs to be investigated further by this Agency as soon as possible. Thank you
- Montebello, CA, USA
The consumer stated during braking the vehicle stalls. When the cvonsumer went to restart and put it in drive it stalled again. Took vehicle to the service department 3 times. The second time they replaced the fuel pump, the first time they updated the engine controller software. For the 4th time total loss of vehicle power when braking from 55 mph. Dealer replaced maf sensor. Driver rear door molding catching front door molding at times when opening.
- Milford, MI, USA
While driving there was a very loud noise from the front of the vehicle. Consumer pulled off the road, and called road side assistant. Vehicle was towed to the dealer, who performed an oil change because of mileage at the time of the incident. Noise recurred the following day. Vehicle was taken back to the dealership, who indicated that the driveshaft was defective, and needed to be replaced. Vehicle is currently at the dealership being inspected.
- West Chester, PA, USA
- Southington, CT, USA