10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 51,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There is a known issue with the cluster panel-??s relay that has caused my headlights to flash off and on randomly as it malfunctions.
- Lewisville, TX, USA
The driver seat motor messed up causing the to be stationary. The seat wont move forward and backward.the air conditioning on the driver side doesn't blow cold, the dash and radio lights brighten and dim sporadically and the third row seats don't work, the gear stripped out. Also, the bushings on the feont and rear have had to be replaced.
- Amite, LA, USA
I live in quincy, MA. When it snows or gets cold the car intermittently, majority of time in reverse, locks in reverse, self accelerating, and even when I brake it overrides the braking system. Last night it actually self displayed the 4X4 light on dashboard. When I mean accelerates, I mean uncontrollable acceleration.
- Quincy, MA, USA
I purchased this vehicle recently with only 40,000 miles. The car keeps stalling or dying as you may say as I drive. It will be okay for a short period of time and then just die right on the highway! once it dies once, the car will continue to do so over and over again until the engine has cooled down. I have the engine codes of P2104, P2111 and P2135 with a refere to P2101. I have brought it to several mechanics and paid well over $1,000 to fix this problem and it just continues. I am afraid my family may all die! were on 93 recently heading toward boston and my car died right at the intersection of 495. I had all my children in the car and it would not restart. I have fixed the fuel system (error code last time), had a complete tune up, and throttle sensor etc.
- Methuen, MA, USA
2006 Mercury Mountaineer driving along around town or highway and will just loose power without warning after the fact then the engine light comes on along with a red wrench or an orange wrench, first place I had it to said it was a negative battery cable that was loose so they tightened the cable, took it home stalled out on me, took it to another dealer said was reading that it was the fuel pump driver module drove very next day stalled on me once again taking it to the Ford dealer itself said could be a number of things one is that the mass air flow has exposed wire which they will be fixing that and cleaning out the electrical throttle body and see how that is if not then they will try replacing the torque convertor clutch circuit for one this needs to stop being a guessing game I'm not a millionaire I used my 401K to purchase this vehicle, its such a huge safety issue while on the main highway and just up and stopped on me luckily I was able to drift over to the side of the road in the meanwhile with a tractor trailer coming up behind me with several other traffic huge safety concern Ford contacted by the one garage and they "wasn't sure" what it could be, well it stops anytime while driving anywhere such a huge safety hazard someone has to know something without having to just "guess" the situation. Also every time it rains the water seeps thru the sunroof and the overhead light you can see it came thru the liner itself when it dries up, so heartbreaking because I fell in love with this vehicle that I have only had for about a year and half.
- Chambersburg, PA, USA
Mountaineer premier AWD with just over 150,000 miles. Went to raise rear (third row) electrical seat on driver/left side. Makes a slight clicking sound and will raise up about 1 inch, then just stops going up with sounds still heard. Further investigation shows a motor in the center along a gear shaft which must raise the seat. The motor is whirring like it is functioning but the shaft doesn't move. There is no way to manually fully raise the seat.
- Beachwood, NJ, USA
The rear window hinges disintegrated and the rear window fell off. We were not in motion and just in lifting the window it cracked off. In researching there was a recall in 2004 for the same exact issue for the same make/manufacturer. The problem however was never fixed in the years that followed and sadly there has been no subsequent recalls if I small child was behind the window they could have been seriously injured or if the car was in motion the window could have cracked and fallen off. After calling the Ford Motor Company they responded that for my make and model year the recall doesn't apply but to hold on to my receipt just in case..... please see attached pictures of the hinges, the parts alone cost over $150
- Pittsford, NY, USA
Owner of a 2006 Mercury Mountaineer. I purchased my vehicle in February 2010. The retractable running boards do not operate properly. Sometimes up then down one up the other down. Disconnecting motor or pulling fuses are not the answers. Steel mixed with aluminum pins is bad but can be fixed. I reviewed numerous on-line complaints and wanted to know why this item has not been recalled. The boards half way down is a constant trip hazard when getting in and out of the vehicle. 1500 dollars to replace the entire unit is the wrong answer. This is clearly a design problem on a great vehicle
- Hamilton, IL, USA
- Fort Worth , TX, USA