2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,650 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When I am driving the car the seat will move back on it's own volition into exit position. This happens when it goes over a bump or if the key is jiggled in the ignition. It happened in multiple situations last week. Very frightening as I have to scramble to reach the brake and also move the seat back into position. I have turned off the easy exit option so this has stopped it but it upsets me that I no longer have a feature that I paid for.
- Henderson, NV, USA
While driving driver seat goes backward and interior lights goes on with out using or pushing no instruments
- Psl, FL, USA
While driving the vehicle the interior light turns on and the seat moves back into the park position. This is a safety issue as it is difficult to reach the pedal/brake and it happens without notice. There is no rhyme or reason to this problem. I have seen multiple posts regarding this issue and don't see how it cannot be a recall for safety reasons
- Hermantown, MN, USA
After approximately 90,000 miles the dome lights turned on and automatic seats move back while driving. This issue persists and often occurs several times. There are several complaints of this issue found online. It is not due to a heavy key chain as I only have the fob and key attacked. This is a safety issue as the seats pull the driver away from the pedals and steering wheel. Investigate! recall!
- Appleton, WI, USA
The contact owns a 2008 Mercury Mountaineer. While driving 30 mph, the front driver's seat automatically retracted backwards. The failure recurred on numerous occasions. Also, the interior lighting illuminated on its own. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.
- Forney, TX, USA
While driving, the drivers power seat will move to the "open door position" causing my feet to be too far from the pedals. This is extremely dangerous. I have seen many reports regarding this issue.
- Washington Township, MI, USA
I also have the same issue with the ignition causing the seats to move the easy exit position. This happens constantly while driving and is very unsafe. The interior lights come on as if the key was turned off and removed from the ignition, also causing the seat to move the exit position. When this happens, I am unable to reach the pedals and scramble to correct the issue. I see where this is happening to quite a few other owners. Something needs to be done before someone is seriously hurt or killed.
- Ellendale, DE, USA
While the vehicle is in motion, the power drivers seat moves spontaneously while driving with no warning back into the entry/exit position making it difficult to reach the brake/accelerator pedals.
- Goshen, IN, USA
The driver seat moves back when driving. No set pattern. Sometimes as many as 10 times when driving and other times 1 time. No set pattern. Just happens
- Breckenridge, CO, USA
Defective ignition. When driving, if you bump the key (or attached keychain), all interior lights will come on, and the drivers seat will retract all the way back into the "easy entry/exit" position, making it impossible for a shorter person to reach the brake or gas pedal. Sometimes during this event, the car will stall. This is very dangerous, and the internet is full of people having this identical issue. Why hasn't this been recalled yet"!" people are paying for a new ignition tumbler, but before long it starts happening to the replacement tumbler as well. www.carcomplaints.com/Mercury/Mountaineer/2008/accessories-interior/seats.shtml
- Stillwater, MN, USA
While driving, driver seat moves forwards or backwards. Not the first time. When vehicle was purchased it happened and we brought vehicle to shop and module was replaced, now this issue is happening again causing me not able to reach brake or accelerator pedals.
- Yorktown Heights, NY, USA
The contact owns a 2008 Mercury Mountaineer. While driving various speeds, the driver seat moved independently. The failure recurred four times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
- Blythewood, SC, USA
When I hit a bump the driver seat moved in and out of position that I had set in the memory seating
- Cornville, AZ, USA
The seat while driving automatically moves back from the brake pedal which causes problems stopping the vehicle. The seat then moves you forward pressing your foot against the gas pedal causing you to speed up. It is a random issue and you are unaware while driving when it will occur. This can cause a serious accident to someone or someone's property and injury to the vehicle occupants.
- Mount Laurel, NJ, USA
Driver seat automatically retracts while driving. This happens at speeds from slow to fast and has been happening regularly since I bought the vehicle used in 2010.
- West Seneca, NY, USA
While driving if on bumpy roads the seats will return to the open door position and inter lights come on. Making it hard to reach pedals.
- Lathrup Village, MI, USA
While driving between 50 - 65 miles per hour the electric driver seat will move back into the open door park position and the inside lights will come on. Has happened multiple times since October 2014. There is no set pattern, it is completely random.
- Breckenridge, CO, USA
The first time the following occurred was the first day I drove the vehicle. The dealership replaced the tumbler, but 1 1/2 years later it started again. While driving, I moved my foot from the accelerator to the brakes, and my knee brushed along the key fob dangling from the ignition switch. The seats then automatically retracted to the rear position. This happens on a daily basis, and seems to be extremely dangerous--particularly because it happens not only when moving my foot to the brake, but anytime. While I react quickly enough, I have children in my car at all times and if I was braking to avoid an accident, it would be impossible as I am only 5'5". since my warranty was only good for one year, it will now cost another $400 for a new tumbler, but I've never had a car where the tumbler is replaced every 1 1/2 years or ever for that matter. Am I supposed to wait for a fatal accident where either myself or my children are severely injured or killed?
- Mount Laurel, NJ, USA
While driving, I moved my foot from the accelerator to the brakes, and my knee brushed along the key fob dangling from the ignition switch. The seats then automatically retracted to the rear position. This has now happened four times, and seems to be extremely dangerous--particularly because it happens when moving my foot to the brake. While I reacted quickly enough in these normal incidents, if I was braking to avoid an accident, I doubt I'd be so lucky.
- Springfield, VA, USA
- Chesapeake, VA, USA