10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
118,786 miles

About These NHTSA Complaints:

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problem #7

Jan 012011

Mountaineer

  • 15,000 miles
Since I purchased in 2009, engine kills anytime, mostly when gas pedal not pressed. Pulling out of parking lots, sitting at red lights, or letting off gas on interstate, engine just kills. Sometimes feels like a jolt. I have to put the shift in neutral and restart the engine. Records of all visits for the problem at dealership. Never could solve problem, but too unsafe to donate to my grandson. If something were to happen to him because of a defect that was never found, I don't know what I'd do. Cannot check transmission fluid level. Sealed. I do have some fluid stains on my driveway. For years I've reported to the dealership and specified the concern for safety but to no avail. It kills anytime. May not die for a week, or tomorrow, or even a month. No particular pattern. Feels like a transmission problem. If I'm sitting in a parking lot with motor running, sometimes it just kills. It's the shifting to neutral while driving on highways and streets to restart while moving I'm worried about. I've had several mechanics claim they fixed it but to no avail. Please give me some direction. All the shops I've gone to are reputable businesses. One mechanic said the electronic brain (computer box) might be causing and said to send it to Mercury for recalculation. I don't know about that. Most of the read outs are epa related.

- Terrytown, LA, USA

problem #6

Mar 012011

Mountaineer

  • 29,000 miles
At 28000 miles the transmission started shifting erratic, the dealer reprogrammed the ECM and covered up the problem until the warrant ended and the battery failed at which time the car reverted back to default and continued to buck and jerk until the car reached highway speed. This continued until the transmission finally failed during operation on the highway on 3/5/20. The ABS module just failed during low speed operation for no apparent reason. Also the car indicated that there is an electrical problem even though all electrical components are in good operational condition. This error comes and goes constantly at any given time.

- Perry, FL, USA

problem #5

Mar 042019

Mountaineer

  • 129,000 miles
Takata recall while my vehicle is in motion, & when I stop at a stop light, it's suddenly shuts off. This has happened several times while on the highway at highway speeds, & on city streets at normal speeds. It has proven dangerous several times. When I put the vehicle in reverse, the vehicle jerks very hard. Also when I drive for more than 6 to 7 miles at highway speeds, a tire pressure sensor comes on.

- Baltimore, MD, USA

problem #4

Aug 282016

Mountaineer

  • 70,500 miles
The contact owns a 2008 Mercury Mountaineer. While in park and turned off, the vehicle rolled forward and collided with another vehicle. There were no warning indicators illuminated or injuries. A police report was filed. The vehicle was taken to a dealer, but was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 70,500.

- Arkansas City, KS, USA

problem #3

Dec 012011

Mountaineer

  • 36,000 miles
The contact owns a 2008 Mercury Mountaineer. While driving at low speeds, the vehicle hesitated to switch gears without warning. In addition, when the vehicle shifted gears, it jerked violently. The vehicle was taken to the dealer on multiple occasions; however, the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 36,000.

- Lubbock, TX, USA

problem #2

Sep 152014

Mountaineer 6-cyl

  • 435,000 miles
My vehicle's warranty is 5 years/60,000 miles. Since this week I have heard a metal scratch noise from the vehicle during driving on the road. I brought my vehicle to Ford dealership shop, it is found that rear axle seal has been damaged with oil leakage. Unfortunate, the repair is not covered by warranty because it has been 5 year, although the mileage is only 43500 miles.

- Grosse Pointe Farms, MI, USA

problem #1

May 162012

Mountaineer

  • 117,000 miles
The contact owns a 2008 Mercury Mountaineer. The contact stated that while driving 60 mph, he heard a beeping sound. A warning light illuminated on the instrument panel to pull over for safety. He was able to stop and reset the vehicle. The vehicle was taken to the dealer for diagnosis. The dealer stated that they needed to repair the power train axle. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current mileage was 117,000.

- Moriarty , NM, USA