10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car was brought into dealer for repair of "severe vibration in steering column when car is idling in gear " complaint. Dealer diagnosed the problem and determined car's entire steering assembly including the air bag must be replaced. Dealer is not able to locate an air bag to complete the service nearly 4 months after the car was bought in for repair. I have contacted Ford who has verified that the air bag is on "national back order". Ford also claims to have no knowledge of when this part will be available. How can an important safety part be unavailable for such an excessive period of time" nobody has been able to help me. I've even called the office of Ford's CEO, jack nasser, with no succesful results. Is this car safe to drive? did you ever hear of such a situation" please help !!!
- Farmingdale, NY, USA
Consumer took car to the dealership severaltimes for brake failure/ steering column failure, and premature wear of tires. Had all her tires replaced two month ago. While driving 45mph on the highway and T approaching a trash truck in front of her, trash truck speeded up an D got in front of consumer's vehicle. Consumer tried to overtake the trash truck and ran into a curb. Trash truck put on brakes and so did consumer. However, consumer's vehicle rear ended the back of the truck due to brake failue, and steering column disconnected from dashboard, and dropped in her lap. Also airbags deployed and dropped into consumer's lap, and the substance released affected her son's eyes. The car was totaled.
- St James, MS, USA
Power steering looses power when driving in wet condition.
- Jupiter, FL, USA
During vehicle operation in wet conditions, the steering wheel locks up, for 3/4 seconds at a time.
- Carthage, MS, USA
Loss of power steering, causing the wheel to lockup and can't make a full turn.
- North Laudel, FL, USA
- Columbus, OH, USA