10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 87,242 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Mercury Mystique. The contact took her vehicle to a mechanic because the blower motor resistor failed. The mechanic stated that her fuse box melted, which caused the blower motor to fail. She called the manufacturer and a representative stated that her VIN was not included in NHTSA campaign id number 01V230000 (electrical system), although the failures were identical. The contact would be responsible for the repair costs. She is in the process of having the vehicle repaired. The failure and current mileages were 114,708.
- Minneapolis, MN, USA
Vehicle instrument panel went hay-wire, car starting hesitating, and slamming from gear to gear. Took to a service center that advised me that it had a bad sensor. Paid close to $800 to have replaced. Car started with more electrical issues within the next couple of days. (ie: Lights would not go on, etc) took back to service center that then advised that the wiring harness on the car was malfunctioning and causes the electrical system to short circuit. The wiring harness would have to be replaced and wiring on car would have to be redone costing close to $3000. They also advised that this car is not safe to drive, that it would be just a matter of time before this car would catch fire. Did not have $$ to make repair, continued to drive car having no other option with a baby, and young child that need to be taken to school, etc. While driving on the interstate days later, the car went from 75 mph to 10 mph like hitting a wall. Almost got rear-ended and had to exit, driving home at 10 mph the whole way.
- Wesley Chapel, FL, USA
The contact states there is a NHTSA recall campaign #01V230000 concerning the electrical system. This vehicle has the same problems as indicated in the recall, but it is not included in the recall due to VIN. The vehicle has not been repaired because it was too expensive
- Chesapeake, VA, USA
While driving down the road, I noticed smoke coming out of the dash. I pull over to the side of the road, opened the hood and the first thing I saw was fire coming from behind the glove compartment. The car caught fire and burned just five after I pulled over. No warning lights, looked at temp gauge and everything was fine before the fire. Called 911 at 5:44 pm, fire dept came and put out the fire. This was on the interstate.
- Crystal Springs , MS, USA
- Westmont, NJ, USA