8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,429 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Heater did not work properly. Vehicle was taken to dealer, and the blower switch was replaced. Also, consumer heard a loud squealing sound when depressing the brakes. Rotors were replaced on both sides of the vehicle. The dashboard began to rise up from the dashboard mount. Dealer had not yet resolved the dashboard problem. Manufacturer would be informed of the myriad of problems consumer was having.
- Richmond, CA, USA
The car has been in the dealership service dept more than I seem to have it..for many different problems. Needed a new engine at 23K, airconditioner broken at 24K, the car shakes and vibrates had it in the shop many times still shakes! rotors are pulsing again had them turned twice already, needs to go in this Aug for a peeling clearcoat correction on the passenger side 2 days to paint..and the car only has 26K help! and Ford has ben terrible with dealing with problems and never provides loaners even when they had my car for 3 weeks!
- East Lansing, MI, USA
The car has been in the dealership service dept more than I seem to have it..for many different problems. Needed a new engine at 23K, airconditioner broken at 24K, the car shakes and vibrates had it in the shop many times still shakes! rotors are pulsing again had them turned twice already, needs to go in this Aug for a peeling clearcoat correction on the passenger side 2 days to paint..and the car only has 26K help! and Ford has ben terrible with dealing with problems and never provides loaners even when they had my car for 3 weeks!
- East Lansing, MI, USA
Brake hose was rubbing against frame and suspension. Also, front brake rotor kept warping, and dealership mechanic replaced brakes at 4000 miles. This was fourth pair of brakes. Front brake rotors warp and need replaced every 4000 miles.
- Granby, CT, USA
The left front power seat base twists and rocks on its supports. This defect occurred within three months after purchase, the dealer is now installing part #xs2Z5461711aa for the third time. I am concerned that if these seat supports fail this easily, how well will they perform in a crash? in addition, if these continually fail, a stronger brace should be installed, not the same part over and over. In reference to my second problem noted, the brakes shuddered within the first month of ownership. (1/99) the dealer cut the rotors and the problem reappeared soon after. Again I returned the vehicle to the dealer, he informed me that the rotors are not covered under the basic new vehicle warranty. My concern is as follows: If the rotors are warped from the date of purchase, shouldn't the dealer replace them? nonetheless, I recently replaced the front rotors and pads at a sts tire store.
- Howell, NJ, USA
Consumer took vehicle to dealer at 700 miles for poor brake performance, dealer replaced brake rotors, at 2000 miles the brakes are still not stoping correctly, and they have no remedy. Vehicle wobbles when braking.
- Las Vegas, NV, USA
- Rochester, NY, USA