10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,500 miles

About These NHTSA Complaints:

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problem #8

Apr 202005

Mystique 6-cyl

  • Automatic transmission
  • 50,000 miles
Dash has peeled back by windshield, defroster section popped out, as time progresses the dash keeps peeling back/raising up...eventually, it will be too high to see over. (I am short stature).

- Tampa, FL, USA

problem #7

Jan 012005

Mystique 6-cyl

  • Automatic transmission
  • 50,000 miles
I have the same exact defect as - campaign number: DP06004 structure visibility:defroster/defogger system:windshield:blower

- Apo, AE, USA

problem #6

Aug 092004

Mystique 4-cyl

  • Automatic transmission
  • miles
The defroster does not operate, making the ability to see the road difficult during inclement weather. Manufacturer will be contacted by owner.

- Miami, FL, USA

problem #5

Aug 112004

Mystique

  • miles
Well over the period of three years my dash board has been working fine until this summer when it began to malfuction and warp. Soon after my grill for my defroster popped out of the dashboard and and began to impropery defrost my windshield making it very difficult to drive. I recived a notification just after I pruchased my car about a defect in the unit but no recall was issued so the time of replacement had expired and nothing is going to be done because Ford refuses to pay for the parts.

- Bay Shore, NY, USA

problem #4

Jun 012001

Mystique

  • Automatic transmission
  • miles
When running heater or air conditioner there is a musty odor like mold coming from vents. Odor is so bad that it makes consumer ill. Vehicle taken to dealer numerous times. Dealer sprayed vents with chemicals and cleaned out vents. Did not remedy the problem. Dealer/manufacturer unwilling to assist in this matter.

- Park Ridge, NJ, USA

problem #3

Mar 272001

Mystique

  • miles
While driving to work on 12-09-2000, with heater on, became very disoriented, hit concrete barrier, arrived 2 hours late to work, was taken by ambulance to hospital, , my co-workers will confirm that I could not talk or walk properly, was very confused, checked out by neurologists, all tests results normal, said it could have been CO2 or other fumes or odors inside car that made me sick. And totaly disoriented, by the grace of god, it was a miracle I was not killed while driving in this state. Due to odors inside my Mercury 2000 Mystique.

- San Antonio, TX, USA

problem #2

Mar 252001

Mystique

  • miles
Dealer unable to detect smoke odor or fumes coming through vents at idle.

- West Milford, NJ, USA

problem #1

Mar 272001

Mystique

  • miles
Starting in June 2000, when A/C was turned on, an obnoxious musty odor was present, then on 12-09-00 with heater turned on and driving 60 mph to work, became very ill and disoriented, later taken by ems, on 3-27-01, when leaving for work and turning out of drivie way, car stalled in middle of street and wouldn't start. Took to dealer fuel pump was replaced, dash was warpped and had to be replace because adhesive was coming off back of dash, fumes or odors from any of these components may have caused me to become totally disoriented which caused me to hit a concrete barrier while driving.

- San Antonio, TX, USA