DURING PEAK TIME TRAFFIC ON A VERY BUSY STREET I STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN THE CAR COULD NOT BE SHIFTED INTO ANY GEAR. A GOOD SAMARITAN HELPED ME TO PUSH THE CAR INTO A GAS STATION. HOWEVER WHEN WE GOT THE CAR ALMOST OUT OF THE ENTRANCE TO THE STATION, THE TRANSMISSION LOCKED UP AND COULD NOT BE MOVED. WAITED ABOUT I HR. FOR A TOW TRUCK. THE TRUCK THAT RESPONDED WAS NOT A TOW TRUCK BUT COULD PROVIDE GAS JUMPING CABLES. WAITED ANOTHER 1 HR AND FINALLY A TOW TRUCK SHOWED UP. TOWED TO SUNNYVALE FORD. THEY HAVE HAD THE AUTO FOR A WK. I CHECKED TODAY AND THEY DO NOT YET HAVE THE REPLACEMENT TRANSMISSION. CALLED FORD CORP. TO SEE IF THEY WOULD DO ANYTHING FOR ME SINCE THE CAR ONLY HAD 61K MILES. THEY STATED THAT THERE WERE NO RECALLS RE THE TRANSMISSION AND THEREFORE WOULD DO NOTHING. SUPPRISE, SUPPRISE. I HAVE NOT GIVEN UP YET , I EMAILED THEIR COMPLAINT DEPT. LET'S WHAT KIND OF RESPONSE I GET
DURING PEAK TIME TRAFFIC ON A VERY BUSY STREET I STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN THE CAR COULD NOT BE SHIFTED INTO ANY GEAR. A GOOD SAMARITAN HELPED ME TO PUSH THE CAR INTO A GAS STATION. HOWEVER WHEN WE GOT THE CAR ALMOST OUT OF THE ENTRANCE TO THE STATION, THE TRANSMISSION LOCKED UP AND COULD NOT BE MOVED. WAITED ABOUT I HR. FOR A TOW TRUCK. THE TRUCK THAT RESPONDED WAS NOT A TOW TRUCK BUT COULD PROVIDE GAS JUMPING CABLES. WAITED ANOTHER 1 HR AND FINALLY A TOW TRUCK SHOWED UP. TOWED TO SUNNYVALE FORD. THEY HAVE HAD THE AUTO FOR A WK. I CHECKED TODAY AND THEY DO NOT YET HAVE THE REPLACEMENT TRANSMISSION. CALLED FORD CORP. TO SEE IF THEY WOULD DO ANYTHING FOR ME SINCE THE CAR ONLY HAD 61K MILES. THEY STATED THAT THERE WERE NO RECALLS RE THE TRANSMISSION AND THEREFORE WOULD DO NOTHING. SUPPRISE, SUPPRISE. I HAVE NOT GIVEN UP YET , I EMAILED THEIR COMPLAINT DEPT. LET'S WHAT KIND OF RESPONSE I GET
- Earl S., Cupertino, CA, US