10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 58,049 miles
About These NHTSA Complaints:
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The contact owns a 1999 Mercury Sable wagon. While driving 40 mph, the steering wheel became loose and was unable to control the vehicle. There were no warning indicators illuminated. The contact was able to depress the brake pedal to stop the vehicle. The vehicle was towed to the contact's residence and then to an independent mechanic who stated that the rack and pinion needed to be replaced. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 149,000. The VIN was not available.
- Ripley, TN, USA
The steering is horible, about 3years ago changed rack appion steering, and just a week ago, put new steering pump on, still.
- Monroe, MI, USA
Even after replacing the second power steering pump, it is horrible turning the steering wheel most of the time. Also, it is noisy while I'm driving it. It had a new rack and pinion on it when I bought it. Parking in a parking lot is awful as it is almost impossible to maneuver around other cars. Turning corners, sometimes it's okay and other times really hard. Not sure if this complaint belongs here, but heater doesn't work, either. Feels like A/C is on. Had a friend check it and he is having a hard time figuring it out. Don't know how to answer "date happened" as it has been doing this since I bought it in August.
- Merkel, TX, USA
The steering gear assy broke under normal driving conditions. We drove straight to the merc dealer. The mechanic would not even test drive the car because he said it was too dangerous.
- Mays Landing, NJ, USA
Noisy power steering pump & loss power steering. The power steering pump and steering rack and pinion were replaced on our 1999 Sable when it had 56,000 miles.
- Roanoke, VA, USA
Vehicle's steering gear has malfunctioned 3 times and made loud howling noises. Dealer notified.
- Beverly Hills, FL, USA
While driving on highway at 55 mph, suddenly steering wheel went out of control to the right, causing vehicle to do a 180 degree turn, then rolled over two complete turns. Upon impact, air bags failed to deploy, resulting in minor injuries. Dealer/manufacturer have been notified.
- Queen Village, NY, USA
- Ripley, TN, USA