10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,560 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2000 Mercury Sable with adjustable brake and gas pedals was recalled for spacing issue. Told on recall no adjustment needed. Had bad crash. After crash told two more times adjustment not needed. This car has a brake pedal that wobbles side to side 7 mm and a gas pedal that wobbles side to side 1 cm. ODI in Washington told me that as brake and gas pedal unit is brought forward the 3 inch distance for a shorter person the side to side wobble of brake pedal becomes worse causing you to hit the gas. They also said adjustment should have been made on this car. Ford refuses to acknowledge problem and to do anything about it. This vehicle is very, very dangerous to drive.
- North Hollywood, CA, USA
While driving 15 mph the brakes failed to stop the vehicle.vehicle jumped the curb, and the consumer was able to stop vehicle after traveling another 30 feet. After arriving home I found that my emergency brake was partially on. I could smell hot brakes.
- Sapulpa, OK, USA
While driving 15 mph the brakes failed to stop vehicle. Vehicle jumped on the curb, and the consumer was able to stop vehicle after traveling another thirty feet.
- Sapulpa, OK, USA
If brakes are applied abruptly, vehicle skids and rear end (shifts) as if turning around. Dealer is unable to determine cause.
- Charlotte, NC, USA
Consumer stated that when trying to apply the brakes the brake pedal would go to the floor causing the vehicle to have extended stopping distance. Dealer notified
- Wynnewood, PA, USA
While traveling on the highway the brakes will not hold properly. Causing a grinding noise coming from the left front side wheel. Please furnish additional information. Dealer is aware of the problem.
- Lawrece, MA, USA
- Charolette, NC, USA