The contact owns a 2000 Mercury Sable. The contact stated that while operating the vehicle, the heater failed to blow hot air. The contact stated that the windshield defroster was inoperable. The vehicle was taken to lb smith Ford located at 1100 market St, lemoyne, pa 17043, (717)761-6700, to be diagnosed. The contact was informed that the heater coil was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

- Camp Hill, PA, USA

The contact owns a 2000 Mercury Sable. The contact stated that while vehicle was parked, it caught on fire in the dashboard area without warning. The fire was extinguished by neighbors. The air bags did not deploy, there was no police report filed, and there were no injuries due to the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

- Hermitage, AR, USA

All lights go out without warning.

- Mineral, VA, USA

The contact owns a 2000 Mercury Sable. The contact stated that while parked, the vehicle suddenly stalled. The contact was able to restart the vehicle, but it continued to stall. The vehicle was taken to the dealer for diagnostics where the technicians stated that the key needed to be reprogrammed. The repair was performed. The technicians also stated that there was a problem with the anti theft system, which caused the vehicle to stall. The vehicle was not repaired. The approximate failure mileage was 104,845.

- Crown Point, IN, USA

The contact owns a 2000 Mercury Sable. The contact stated that while driving at any speed when the anti-theft light illuminated the vehicle stalled. The failure was experienced numerous times. The vehicle was taken to a local mechanic who performed a diagnostic test and was unable to locate a failure code. The local mechanic replaced the computer control module and the ignition switch. The anti-theft light continued to illuminate causing the vehicle to stall. The vehicle was not repaired. Updated 04/15/11 the consumer stated when the anti- theft light flashed, the odometer dropped down to zero and the vehicle lost power. Updated 10/12/11

- Twinsburg, OH, USA

The contact owned a 2000 Mercury Sable. The contact was driving 30 mph when smoke began emitting from the engine. The contact immediately pulled over and got out of the vehicle as it burst into flames. The fire department was called yet the vehicle was destroyed when the Y arrived. The police and fire department were unable to determine the cause of the fire. The dealer informed the contact that the vehicle had no recalls. The contact noticed various online complaints regarding fires in his year, make and model and believed that the manufacturer should look into all of the complaints. The failure mileage was 118,000.

- Keene, NH, USA

My wife drove to work, went inside for a couple hours. Come back to her car, to find something ignited burn out the dash board. And, the car is destroyed.

- Bellwood, IL, USA

On Thursday, 7/8, I made an appointment to bring our 2000 Mercury Sable to tomball Ford in tomball, Texas on the following Saturday morning to have the recall work done (they only returned part of the recall letter, but it was regarding a stop lamp switch). To make sure the dealership had plenty of time to complete the work, we dropped our car off Friday night, filling out the appropriate paperwork, leaving the keys and all information required in their drop box. We called Saturday morning and was told they had "forgotten" to check the drop box until 11:00 so the work wouldn't be completed until 2:00 that afternoon. The recall notice said it would only take about 1/2 day. At 3:50 (10 minutes prior to their closing) we contacted rick, who identified himself as the service manager at tomball Ford. He said they "just didn't get to it" and it wouldn't be ready until sometime Monday. My husband explained we needed both of our cars on Monday and asked if they would supply us with a rental car. It was obviously tomball Ford's fault that we would not have a car. Rick said no, that this particular recall didn't call for a rental car to be supplied by the dealership. It's people like rick who make this whole thing a pain in the butt. He should have been more than happy to supply us with a free rental car because it was totally their fault that the work didn't get done. I don't think we will ever buy an american made car again. At least the people at the local Toyota dealership admit when it's their fault and rectify the problem. It's obvious that tomball Ford could care less if they have our current or future business.

- Tomball, TX, USA

Brakes shudder when applied, been cut down once already stopped for about 5000 miles then started again increasing in intensity as mileage climbed, also car will shut off for a moment or two causing loss of all power, and all dash indicator lights to come on, also had to replace brake light switch twice now.

- Deltona, FL, USA

This vehicle has had emission, mechanical, and electrical problems. This is primarily emission issues between the check engine's and the gas tank.

- Fredericksburg, VA, USA