10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,615 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The front driver's side coil spring fractured, dropping the front left side of the car and causing it to veer to the left. The end of the broken spring also pierced the inside sidewall of the almost new Michelin tire and instantly deflated it. [xxx] suffered sprained wrists and a sprained back from the sudden loss of control of the 2000 Mercury Sable gs wagon. If the vehicle had been moving at a higher speed or on an interstate road, serious injury and severe damage would have occurred. The spring failure and damage was reported to Ford's customer relations center, heather nabb, Ford supervisor. This problem has already resulted in recall 04S17. I was never notified by Ford on this recall and I have owned the car since it was purchased new in 2001. It has always been registered in nh. The Ford crc is refusing to do anything to fix and repair the damage caused by this front coil spring failure! the car was first registered and driven in March of 2001 and the original nh title is dated April 4, 2001. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Windham, NH, USA
My 2000 Mercury Sable was park at my place of business....leaving for home, started up the car (boom) smoke for under the hood. The plastic intake manifold cover exploded (top of the engine). It's going to cost me over $600 to repair and replace. Has this problem happen to everyone else..
- Huntsville, AL, USA
Received 3 safety recall notice. Should one occur, could cause a blow out of a front tire. The consumer requested compensation.
- Plainfield, IL, USA
A vehicle component was recalled but the vehicle could not be repaired for a few months. The consumer is not satisfied. The consumer did not state what the recall was.
- Fort Wayne, IN, USA
The consumer was disappointed with the purchase of the 2000 Mercury Sable which experienced more problems than a new vehicle should. (nar)
- Columbia, MD, USA
After several attempts to get power windows repaired I have finally been somewhat satisfied, although I still experience some sticking and annoying wind noise. I did ask ruston Ford, Lincoln, Mercury in ruston, la when I had the windows repaired about the front bumper paint peeling/flaking and was told that it was not covered under warranty and there were no recalls on the problem. I recently searched several auto repair and supply stores for some type of touch up paint and were told by several reputable sales people that they had seen several customers like myself with the same problem(peeling/flaking paint) on the same type of vehicle and was also told that I could order the paint through the local Ford Lincoln Mercury dealership, but the problem would most likely reoccur. After my dealings with the ruston Ford, Lincoln, Mercury dealership in ruston, la I have no desire to do any type of business with them ever again!, nor will I consider purchasing any Ford or Mercury vehicle in the future. I have owned 6 vehicles in the past 12 years: Chevrolet Corsica Mitsubishi eclipse Chevrolet Blazer Toyota forerunner Toyota Camry -------of these six vehicles I can honestly say that my Mercury Sable has by far exceeded any problems and poor service experience I have ever received!!!! on August 15th I had my oil changed and was told by the technician that there was a hissing noise coming from my air conditioner which could be signs of yet another problem in the future. All I am asking for is a little old fashioned honesty and trust in someone that will tell me whether these problems are covered under a defect or recall claim. I look forward to hearing from someone soon. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Arcadia, LA, USA
When consumer applies gas, the accelerator pedal will stick and then abruptly engage. The dealership did a tempoary fix for the problem.
- Wpsilanti, MI, USA
After dealership measured the spacing between the brake and accelerator pedal sad it was fine, but consumer has several near accident due to the spacing of the two pedals.
- Garner, NC, USA
Dealership is refusing to honor the recall for the brake/accelerator pedal. After consumer has almost had 2 accident due to the defect stated in the recall. Dealership is indicating that the vehicle meets specification.
- Pottstown, PA, USA
At start up/ while driving smell of exhaust will come in vehicle. Defect was due to engine sensor that was replaced twice by dealer.
- Hull, MA, USA
Airbag trouble light X3 (replaced 2nd time with part from "another car"--stayed on again for short trip afterwards); engine trouble light (fixed--so far); worried about my Firestone tires--not recalled so far!
- San Diego, CA, USA
Max. Load=occupants+luggage is not listed on certification label; Ford cust. Assistance ctr. Not able to supply this data.
- Wellesley, MA, USA
- Hillsdale, MI, USA