10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 6,369 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Airbags did not deploy during vehicle accident.
- Memphis, TN, USA
The airbag on the steering wheel was cracked, the consumer had notified the dealership about this issue.
- Fall River, MA, USA
2000 Mercury Sable with adjustable brake and gas pedals was recalled for spacing issue. Told on recall no adjustment needed. Had bad crash. After crash told two more times adjustment not needed. This car has a brake pedal that wobbles side to side 7 mm and a gas pedal that wobbles side to side 1 cm. ODI in Washington told me that as brake and gas pedal unit is brought forward the 3 inch distance for a shorter person the side to side wobble of brake pedal becomes worse causing you to hit the gas. They also said adjustment should have been made on this car. Ford refuses to acknowledge problem and to do anything about it. This vehicle is very, very dangerous to drive.
- North Hollywood, CA, USA
Petition to open an immediate investigation into why the Mercury Sable has excessive movement of the brake pedal, she owns a 2000 Mercury Sable with a defective brake pedal & airbags. The vehicle is equipped with an adjustable brake and gas pedal system which was recalled for the spacing between the pedals. The vehicle was taken to the dealer and they indicated that the vehicle needed no adjustment. One day the driver was turning into a parking space when the vehicle suddenly accelerated onto a grassy median and hit a light pole. The vehicle came to rest after hitting a vehicle head on. The air bags did not deploy and both occupants were injured. On inspection of the car it was noted that the brake pedal had excessive side to side movement. The manufacturer indicated this was a normal condition.
- North Hollywood, CA, USA
Air bag light kept coming on when consumer was driving. Consumer has had part replaced twice already, but problem still occurs.
- Los Angeles, CA, USA
Airbag warning light frequently comes on and then stays on all day. Dealer says car is safe except when warning lights are on, but that is unpredictable. Dealer has repeatedly made repairs but after a few months the airbag light comes on again. I made initial filing under lemon law and Ford has made final repair but light still stays on. Took Sable in again for diagnostic and dealer got very upset when I would not let them work on it after "final repair" typing "customer refuses safety repair" so they must believe it is not just a light problem but a true safety problem. Can you tell me if there have been failures of Sable airbags in accidents or injuries or fatalities associated with year 2000, 2001 or 2002 Sable airbags" if you do not know, can you advise me or refer me where to find this information"
- Jupiter, FL, USA
Airbag light comes on intermittently, vehicle has not been inspected by dealer.
- Ft. Wayne, IN, USA
Engine without warning accelerated tremendously causing the car to strike first the curb, then the library wall, causing considerable damage to car and library wall, airbag did not deploy.
- Sun City West , AZ, USA
After driving for awhile air bag light would flash for several minutes before remaining solid. Would stay on until vehicle was shut off.
- Norwalk, CA, USA
SRS light flashes intermittently while driving. Dealer has inspected vehicle, and informed consumer that parts were on back order. Manufacturer has been notified.
- Commack, NY, USA
Air bag light flashes, returned to dealer three times for this specific problem within three month period, dealer cannot find problem, getting error codes, side crash sensor communication error. Vehicle is at dealer now, has been there for 11 days now, no resolution. Have requested buy back of vehicle under lemon law. Disc brakes on front continually pulse do to warping, repaired 1 time, and now doing the same again. Climate control failed, has been repaired.
- Broken Arrow, OK, USA
Koons Lincoln-Mercury service technicians have stated that the emission light stays illuminated because vehicle has a defective fuel vapor transfer system. Air bag light was illuminated due to a defective left front air bag sensor. Brake lights inoperative due to a switch stop lamp and broken wire. This defect almost caused me to get rear-ended in stop and go traffic on baltimore's beltway.
- Baltimore, MD, USA
Airbag and ABS lights on control panel come on intermittently. Happens when consumer uses power windows. When brakes are depressed, all dash lights go dim. Vehicle has not been involved in an accident.
- Santa Rosa, CA, USA
Airbag trouble light X3 (replaced 2nd time with part from "another car"--stayed on again for short trip afterwards); engine trouble light (fixed--so far); worried about my Firestone tires--not recalled so far!
- San Diego, CA, USA
Consumer has a problem with air bag light staying on, during installation at the dealer they had bolted & drilled into wires, which caused problems.
- Cedartown, GA, USA
- Allison Park, PA, USA