10.0
really awful- Typical Repair Cost:
- $990
- Average Mileage:
- 94,000 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- replace all springs (4 reports)
This problem may be covered under warranty. Ask your Mercury dealer.
The front coil springs were broke and replace by the previous owner and spring gaurds put on but the car is sagging in the rear those springs werent replaced and there broke so i have to get them replaced now
- Jonathan B., Central City, PA, US
one front spring busted, ford replaced it under a recall and they braced the second spring which hasn't broke yet. now both rear springs are busted which aren't under a recall so ill be paying for that. ford said not enough complaints about rear yet to issue a recall. as far as im concerned 1 is enough.
- Rodger M., Akron, OH, US
About three months ago I experinced the front springs breaking while driving the car.
This was a very serious issues, fortunally the springs did not destroy the tires.
Then last week another rear spring broke and destoyed the tire and could have killed many on the freeway ! I own this car since new and maintain it to standards recommended by Ford. I call Ford and they would do NOTHING. The mechanics at 3 differant dealerships have told me this happens all the time !!!
Ford will not aknowledge the problem. How may deaths or injuries will it take for Ford to admit the problem ?
I have driven for 40 years and was in the past a Licensed Master Auto Mechanic, this is a serious problem and I recommend everyone to change the springs out ASAP. Please call and write to Ford about this issue, the general public is being taken for a very dangerous ride. Because of this issue and lack of response from Ford, I am going to the Asia car market for my new cars and trucks.
- ford, Bryan, OH, US
i had the front coil springs replaced and spring guards put on under recall now rear springs are bad car is sagging sitting low to the ground now have to get new rear struts and springs put on. i was told it is common on taurus and sable models
- Jonathan B., Central City, PA, US