10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 55,084 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear coil springs on my 2000 Mercury Sable are shot. I have to replace them. Car rarely ever had more than 2 people in it.
- Quakertown, PA, USA
I took the car into service for a routine brake check and a problem with both rear tires leaking air and discovered that both rear springs had fractured. The passenger side spring fracture was so severe that it left a 2 inch sharp projectile against the tire. I replaced both springs and tires.
- Hackettstown, NJ, USA
2000 Mercury Sable. The right rear spring failed and punctured the right rear tire.
- Scotia, NY, USA
Diagnostic from dealer; right rear spring broken; tire bruised sidewall (tires were just installed on 10/21/05). Replace both rear springs and replace both rear stabilizer links. Had to have the car towed on a flat bed to the dealer to have fixed. Had to have front springs fixed (7/25/05) as they broke also.
- Medina, OH, USA
Consumer requesting reimbursement for broken rear spring and new tire installed on 2000 Mercury Sable. The mechanic indicated that both springs had cracks in them.
- Endicott, NY, USA
Broken rear coil spring.
- Rochester, NY, USA
In April 2005, we had our Mercury Sable inspected as required in Pennsylvania. At that time our mechanic found the rear spring broken on our car. We had to have the rear springs replace by a Mercury dealer. It was extremely expensive. When asking if this had happened before of course we were told no. Also the springs that were put on our car are noisy and we have lost our quiet riding car.
- Birdsboro, PA, USA
Car was parked and upon starting engine there was loud noise like a bang. Discovered tire was flat. Consumer's son in law changed the tire and discovered the front coil spring had failed and caused tire to "explode". this occurred on the front driver's side. Took to a service dealer, midas who checked tires and noted both the rear coil springs were defective on both sides also causing wear to the tires. Midas replaced all coil springs on vehicle as well as new tires. Consumer is concerned that she was not notified of the recall that her daughter informed her about on the front coil springs. (no NHTSA recall camp. Id number to reference this recall at this time.} the vehicle has been repaired but consumer was not notified about recall until afterwards. The vehicle was repaired by midas and consumer paid $1,100.
- Depew, NY, USA
The dealer said that he will put front shields around the front springs because the spring breaks and punches the front tire. Consumer complained that the rear spring broke and punched the rear tire. Dealer said there was no coverage.
- Peabody, MA, USA
Left rear spring broke and blew the rear tire. Consumer was not driving when this happen. When the car was a year or two old and was driven with 2 adults in the back seat the consumer heard a clanking noise when turning a corner or hitting a bump. The vehicle was taken to the dealer twice before this incident. They put bushing on the first time and the second time the dealer said they found nothing. It has been repaired at the cost of $4890
- North Campton, OH, USA
There was a recall on the front springs, and they later told him there was a problem with the rear srpings.
- Wellesely, MA, USA
Shortly after recall was completed for front spring shields I noticed the right rear suspension sagging. Took it to the local Ford dealer which discovered that the right rear spring was broken. Car is lightly driven, no towing, and has only 80,000 miles. Dealer is recommending replacement of both rear springs at my expense ($380). After reading other consumer complaints with Sable springs, seems to me the car was manufactured with defective springs.
- Beavercreek, OH, USA
Front springs where identified as a possibility of breaking and was notified by Ford, the springs did break penetrating into the tire. Springs where replaced by manufacturer. Fortunately this happened at a low speed not causing an accident when the tire blew out from the spring entering the tire. Five months later, a rear spring has broken and again was forced toward the tire, this time not penetrating it, but creating a deep gouge in the tire. Car is now in dealer shop for repair and replacement of spring, strut, and tire. Ford not aware of problem with rear springs so cost of repair will be at owners expense. I have requested that the Ford service department return all parts to me after replacement. It was of the opinion of the service department that the car was not safe to drive until parts were ordered and replaced. Concern now is the integrity of the other rear spring.
- Yorkville, IL, USA
Car had sounded creaky in the back - had the car looked at, but nothing was found. Right rear spring broke and fell off the shock - puncturing the tire. The car had to be towed, the spring and tire both needed to be replaced.
- Ames, IA, USA
The right side coil spring sheared off while the vehicle was parked inside of the garage. Consumer had the vehicle towed to the dealer, and mechanic determined that left and right side coil springs needed to be replaced due to corrosion. It was the rear coil springs which failed.
- Andover, NJ, USA
- Strongsville, OH, USA