1.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 99,758 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear coil springs broken on both sides, 2000 Mercury Sable. Was driving the car, turned into a driveway and heard a loud noise, like a joint popping. Rear end of vehicle sags on both sides and popping noise occurs every time the vehicle makes a turn. Going to mechanic for replacement of coil springs and struts, estimated cost with labor $400+.
- West Haven, CT, USA
Rear coil spring broke and almost caused me to have an accident on the highway.
- Willimantic, CT, USA
Rear right coil spring broke and tore up tire on 2000 Mercury Sable.
- Columbus, OH, USA
Rear passenger side coil spring snapped.
- East Islip, NY, USA
The contact owns a 2000 Mercury Sable. While driving approximately 20 mph over a bump in the road, the contact heard a loud clunking noise. The noise was heard whenever the vehicle drove over a bump in the road. The vehicle was taken to an authorized dealer for inspection and they stated that the rear coil springs and shocks were the source of the noise. The vehicle has not been repaired. The vehicle was previously repaired according to NHTSA campaign id number 04V332000 (suspension, front'springs:coil springs). The failure and current mileages were 131,128.
- Hoopeston , IL, USA
Rear springs broke under normal driving conditions. Had to replace struts as well because they were ruined due to spring failure.
- Sobieski, WI, USA
Rear coil springs broke....
- Vandergrift, PA, USA
Rear coil springs both broke causing excessive weight to be born by the rear struts which caused them to leak. Springs, struts and spring mounts needed to be replaced at a cost of $875. Front springs had snapped last year and were replaced on a recall.
- Elk Grove Village, IL, USA
Tire wear and sagging rear end, took car to tire shop for new tires and tire alignment. Mechanic stated both rear coil springs were broken and wheel alignment could not be completed until repaired.
- Byron, MN, USA
Noticed rattle sound going over bumps for about 6 months. Could not figure out where it was coming from. Saw a piece of coil spring about 5" long on the garage floor. Ok car to dealer and was told both rear coil springs were broken. Dealer making repairs broke a bolt and had to order a new knuckle casting for the left side. Was going to be $491 to repair, now it will be $180 more.
- East Dubuque, IL, USA
1. rear of car very saggy 2. rear spring on 2000 Mercury Sable broken piece fell out 3. new springs purchased, kept broken one.
- Paynesville, MN, USA
This vehicle was taken to a tire store/auto repair shop for evaluation of excessive tire wear, and sagging rear suspension. Mechanic found both rear springs broken in about the same spots while examining the underside of the vehicle. This vehicle had already been repaired under recall 3 years ago due to broken front springs. Owner already aware that rear springs are not included in that recall or subject to recall of their own. Springs and worn struts replaced, along with new tires installed. Cost of new springs and labor alone $250. Owner informed that premature tire wear (wear bars showing and inner side wall wear at 26,000 miles on 40,000 mile warranty tires) was attributed to broken springs which rendered vehicle out of alignment, thus voiding warranty on tires. Springs were not broken when the tires were first installed. This required additional expenditure to replace tires that should have not been so badly worn in 2 years time. Total expenditure to replace tires, struts and springs $900.
- Greenfield, IN, USA
The car was being driven as normal when the rear end started to sag. Once we inspected the problem we realized both rear strut springs were broken at about the same place. After investigating we found the front springs were serviced under a recall but rears weren't covered even though they were prone to the same breakage. I am going to pay to have repairs done.
- Akron, OH, USA
The contact owns a 2000 Mercury Sable. The contact took the vehicle to a repair shop for inspection and was informed that the rear driver's side coil spring was corroded. She was warned that if she continued to drive the vehicle, the rear driver's side wheel would eventually fail. The manufacturer took a report and stated that she will need to repair the vehicle on her own because NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs) was only for the front suspension coil spring. The vehicle will be repaired. The failure mileage was 111,545 and current mileage was 112,298.
- Cape Coral, FL, USA
Rear broken coil springs.
- Vandergrift, PA, USA
I currently own a 2000 Mercury Sable with 45,000 miles. I replaced the front coil springs around 28-30 thousand miles because of a breakage, in which the dealer is taking care of getting those reimbursed, because there was a recall on those. On 19 May 2008 got in the car to go to Sunday breakfast as I put it in reverse & started backing up heard a noise, just thought it was the breaks since it wasn't driven for a few days. Got about half way there & smelled something nasty wasn't sure what it was, got turned around to head back home & pow! the back drivers side rear tire blows out. In changing out the tire to the spare I looked & the coil spring was broke & wore a fine groove in the back of the tire which is what stunk & punctured it. Finally got back to the house & looked around where the car was parked & found the piece of coil spring that broke off when I started backing it up to leave. In looking at the break it was clean but had rust streaks running into the breakage area. If there was a recall for the front coil springs for possible breakage in which it did, would lead me to think that there is a defect with the metal they are made of if I replaced the front at 28-30,000 miles for the same breakage. Now, it has 45,000 miles which is well under what it should have for that year, I have to replace the rear ones. Plus, I not only have to replace the coil springs in the rear, but also have to replace a tire & get another vehicle for the time that this one is down. I would appreciate your attention to this matter. Thank you.
- Aliquippa, PA, USA
: the contact stated while the vehicle was taken in for state inspection at an independent repair shop, the technician determined the driver side rear coil spring was fractured. The coil spring, rear strut, and rear sway bar link needed to be replaced.
- King Of Prussia, PA, USA
The rear coil springs had rusted completely. The owner contacted the manufacturer who stated there was nothing they could do. The strut was pointing and rubbing the tire.
- Bear Lake, MI, USA
- Eau Claire, WI, USA