10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 117,033 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Throttle got stuck forcing car to accelerate even when not touching the gas pedal. Thankfully the brakes worked and I was able to stop the car and put it into park, at which point the engine revved to 4000 RPM. Once the car was turned off, it let off some white smoke with a burning oil smell. According to my mechanic, the speed control cable collar fractured. I was on the highway when this happened, doing 65 miles per hour.
- Akron, OH, USA
The contact owns a 2001 Mercury Sable. The contact stated that while the brakes being depressed, the engine rmps increased. The brake pedal was released and the vehicle accelerated. The contact was able to place the vehicle in park and there was smoke coming from under the hood. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,133 and the current mileage was 68,136.
- Capecoral, FL, USA
My 2001 Mercury Sable accelerated as I entered the highway. The car would not stop even when I applied the brake. I called 911. The 911 operator suggested that I apply the parking brake which I did. I went about 15 miles riding the shoulder going between 60-70 miles per hour. I eventually exited the highway but could not stop even at the end of the exit ramp. I made a right hand turn. At this point I had reduced my speed to approximately 30 miles per hour. The car eventually landed in a ditch. At that point, I ended my call with 911. I looked to my left and found four men yelling to me to get out of the car. I then learned that the car was on fire. I exited the car. The four men put the fire out with a fire extinguisher. The car was towed to a Mercury dealership where it is documented that it was in fact the speed control cable that caused the car to accelerate. Again, between the 911 call, the information on file with the Mercury dealer and the insurance claim, the cause of the incident is documented.
- Acworth, GA, USA
- Sacremento, CA, USA