10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 48,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was on my way home from work around 9am the driver seat side air bag deployed for absolutely no reason.
- Grayson , GA, USA
The contact owned a 2001 Mercury Sable. The contact's vehicle was struck head on by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a head injury, but no medical attention was received. The vehicle was destroyed. The manufacturer was made aware of the failure. The VIN and speed were not available. The failure mileage was 33,000.
- St. Louis, MO, USA
The contact owns a 2001 Mercury Sable. The contact stated was driving 20 mph and became involved in a head-on crash. The air bags failed to deploy. Both the driver and a passenger sustained injuries to the back, neck, and several lacerations to the head and face. A police report was filed of the incident. The vehicle was destroyed. The manufacturer was not made aware of the failure. The vehicle was not inspected to determine the cause of the air bag deployment failure. The failure and current mileage was 125,000.
- Bethpage, NY, USA
The contact owns a 2001 Mercury Sable. While driving 35 mph the driver side curtain air bag deployed without warning. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 55000. Updated 01/05/10. The air bag in the driver seat deployed for no reason. Also, the rack and pinion needed to be replaced. Updated 01/07/10.
- Palm Beach Garden, FL, USA
The contact owns a 2001 Mercury Sable. While driving 40 mph, the vehicle slid into a gravel road and flipped over. The air bags failed to deploy and the vehicle was destroyed. The contact was unconscious after the crash and has sustained some minor bruises and cuts. A police report is available if needed. The failure mileage was 167,000.
- Elgin, ND, USA
The contact owns a 2001 Mercury Sable. While driving over a pothole at approximately 35 mph, the passenger side air bag deployed. There was no occupant in the passenger seat. This was the only air bag that deployed in the vehicle. The contact called the dealer, but was not given any reason as to why the air bag deployed. The current and failure mileages were 54,000.
- Griffin, IN, USA
I was driving my car at about 20 miles an hour and I felt a vibration. I made a decision to pull the car over and get off the roadway and stop. When I tried to use my brake I felt the resistance half way down and then it suddenly went all the way to the floor. I saw myself gaining on the car in front of me. I quickly turned to the right and up on the sidewalk hitting the curb in the process and then instead of hitting a store wall I turned slightly to the left and headed dead center for an Edison pole. I could have killed someone. I need to talk to someone who can tell me who to get to look into my brake system to see what went wrong. I am so scared to ever drive that car again. My car is only 5 years old and in excellent condition and maintained well. Never had any hint that my brakes were faulty. My car has been looked at and he said the body can be fixed. He doesn't know about the brakes. I need an expert to look at those brakes. Can you help me"??" my air bags did not deploy.
- Long Beach, CA, USA
: the contact stated while driving 20 mph and trying to avoid a deer, the vehicle crashed into a pole damaging the grill, hood, radiator, front bumper and possibly the frame. The air bag did not deploy. The contact was injured and experienced whip lash and neck injuries. The police was not alerted of the incident.
- Rochester, NY, USA
Air bag light keeps coming on and they have traced it to the driver side airbag needs to be replaced and needs new electrical wiring. The air bag has never been deployed, so why is it bad? the car has been checked several times for this air bag light problem.
- East Providence, RI, USA
While traveling on the highway and without physical contact with another vehicle passenger's air bag deployed.
- Wayland, MA, USA
While driving the passenger side impact air bag falsley deployed injuring the passengers right arm, the dealer replaced the passenger side air bag, seat cover and rcm module. Nlm
- Wayland, MA, USA
Air bag readiness light comes on all the time. Ford Motor Company said they didn't know how to fix the problem. There are having this problem with other cars and the air bags will not work if in a crash.
- Sherman, TX, USA
I was informed that if I was to be in an accident, Ford does not know if the air bags would deploy. This car was purchased for the 5 star rating and additional cost were paid for side air bags.
- Shamong, NJ, USA
Dear comment " pid data test found air bag over 17V module bad"...my comment "therefore cound not be deployer in case of accident"
- Seaford, NY, USA
- Frankfort, IL, USA