10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 122,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Mercury Sable. When the accelerator pedal was depressed at 50 mph, the vehicle rapidly accelerated. The contact depressed the brake pedal, but the vehicle failed to respond. The contact was unaware of how the vehicle stopped. The vehicle was inspected by an independent mechanic who stated that the cruise control cable was fractured. The contact performed a temporary repair. The manufacturer was notified of the failure. The failure mileage was 300,000.
- Haines City, FL, USA
The contact owns a 2002 Mercury Sable. While attempting to park the vehicle, it experienced unintended acceleration. As a result, the vehicle jumped a curb and struck a metal table outside. The vehicle would not stop even with the brake pedal depressed. The vehicle was towed to a body shop where the vehicle was repaired. The contact stated that the brakes did not feel as though they were fully operational. A police report was filed. The contact suffered minor injuries to the knee, back, and neck, which required medical attention and physical therapy. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
- Murfreesboro, TN, USA
Passenger side front brake caliper and hydraulic hose not working properly. Had replaced caliper, hose and master cylinder. Brakes still make noise, grinding when brakes are applied. I took back to have looked at twice, replaced hose again. Over $500 in fixing and still not working right. Replaced caliper and hose twice.
- Youngstown, OH, USA
- Kansas City, MO, USA