10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,601 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When cruise control is on and active and gas pedal manually depressed ( to pass car) throttle will stick open. Ball on throttle plate comes out of saddle on cruise control cable. When foot taken off gas ball on throttle plate does not return to original saddle position at end of cruise control cable. Ball on throttle plate gets stuck on edge of entrance to cable saddle. Throttle sticks partway open with amount open depending on cruise control cable position / amount of throttle commanded by cruise control. I fixed by placing a piece of 1/2" O.D. tube over cable (slit along length and then over cable, cable tie in position). This is enough to keep ball on throttle from coming out of saddle on cruise cable. Basically snap lock in saddle is wearing out after repeatedly pressing on gas while cruise control is on and active. No more problems for 20,000 miles.
- Traverse City, MI, USA
This is a recurring problem with my 2002 Mercury Sable. Water leaks into the interior blower motor and shorts it out. I've replaced the motor and switch 3 times each over the last year and it keeps happening. Ford wants about $400 to repair. I discovered that a lot of people have this problem with this make and model and the Taurus.
- Belvidere, IL, USA
While driving- car jerked, dash lights lit, engine stopped. Car towed to clovis Ford dealer- defective engine cam position sensor (P/N 1F1Z6B288 ba) and cam position sensor drive (da 2089).
- Clovis, CA, USA
The contact owns a 2002 Mercury Sable. The contact stated that he experiences intermediate failure with the vehicle. In March of 2007, while coming to a complete stop at 5 mph, the engine revved and the rpms maxed out on the engine. While the vehicle continued to rev, the contact depressed the brake pedal, placed the vehicle in neutral, and shut off the vehicle. The contact has experienced the same failure five times since the first failure. The dealer stated that they could find no failures with the vehicle. The VIN, engine size, number of cylinders, powertrain, and transmission type were unknown. The current mileage was 40,000 and failure mileage was 35,000.
- Oak Harbor, WA, USA
Engine cut off while at a light.
- Warrensville Hts, OH, USA
After stopping at intersection, traffic light, etc., unexplained engine surge and engine noise, makes car lurch forward even when applying all possible pressure to brakes. Surge ceases only when transmission put in neutral. Towed to dealer first time, driven several times. This has happened several times. Dealer can find nothing wrong. I am always apprehensive when driving this vehicle.
- Parma, OH, USA
While driving, the engine completely shut down. Once the vehicle has been turned completely off, the vehicle would start again after a few minutes. Please provide vehicle identification number.
- Murray, UT, USA
Vehicle stalled intermittently while driving. Vehicle gave no warning before it died. Service dept can not find the problem.
- Woodburn, OR, USA
While driving on the highway oil light came on, and the vehicle started shaking. Vehicle stalled while the consumer was pulling off the highway. Consumer then checked the oil level which indicated empty. Vehicle was towed to a dealership and stayed there for 3 weeks before they indicated that engine lost its oil. Vehicle was then towed to a mechanic, who did tsb 10007358 print out that indicated that this was a common failure with these vehicle.
- Staten Island, NY, USA
I bought my car two months ago August 10,2003, from hoodriver Ford Mercury, and so far, it has been in the shop twice. While I am sitting, it dies and will not keep idling after 5 minutes. I have taken it in twice to the shop at the Ford dealer, and they have already cost me $48 on my Ford credit card for a fuel pump. They also said that they put in new sensors too. I don't want to use up my full warranty in a few months.... two days ago, I took it back and they put in four other parts with something to do with leaking valves and or something else. It is now sitting in the shop again, as they haven't resolved anything, it still will not idle for long. I tried to get them to replace the car with something else, but they refused to do so. Now, I drive for the senior services, and I need a dependable car that I can rely on for my work.
- Carson, WA, USA
In March 2003 while driving 52 mph vehicle was involved in a collision where front end was damaged, and front air bags did not deploy. Dealer stated that front air bags should have deployed. The vehicle check engine light illuminated and it's experiencing problem with the egr valve and fuel pump.
- Gueydan, LA, USA
- Kansas City, MO, USA