2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,689 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Mercury Sable. The left and right rear coil springs failed in March 2010 while the contact was driving. On May 23, 2010, while reversing out of the driveway, the left front coil spring broke. The contact called the manufacturer who advised her to take the vehicle to an authorized dealership. The contact planned to take the vehicle to a repair shop for repairs at the time of the complaint. The failure mileage was approximately 98,000. The current mileage was approximately 102,000.
- Carle Place , NY, USA
I have a 2002 Mercury Sable that broke a front coil spring and noticed that 2001 Mercury Sable were recalled for the same problem NHTSA campaign id # 04V332000 action #PE04044 should this recall be updated to include year model 2002?
- Constantia, NY, USA
The contact owns a 2002 Mercury Sable. While exiting a parking space, there was a loud banging noise. The consumers daughter discovered the front driver's side tire was punctured. The vehicle was towed to the dealer where they found the suspension coil spring snapped and punctured the front driver's side tire. There was currently an open investigation for the described failure (see NHTSA action number EA08018: Component :suspension:front:springs:coil springs) however there were no recalls. Updated 04/13/10. Updated 10/12/10
- Lackawanna, NY, USA
The contact owns a 2002 Mercury Sable. While driving approximately 5 mph into his driveway; suddenly, a loud noise came from outside of the vehicle and the front end of the vehicle collapsed. The vehicle was towed to an authorized dealer. The failure was contributed to a broken front driver side coil spring. The vehicle was repaired per the service warranty. The failure mileage was unknown.
- Pittsburgh, PA, USA
The contact owns a 2002 Mercury Sable. The contact stated as he was driving the front passenger coil springs broke and ripped the tire opened. Contact had to replace the tires with the spare and drove it home. The dealer or manufacturer have not been contacted in regards to the problem. There is a defect investigation NHTSA# EA08018, component : suspension:front:springs:coil springs, opened since August 28, 2008 and is still opened. VIN number is unknown. The failure mileage is 102,000....mw
- Columbia City, IN, USA
The contact owns a 2002 Mercury Sable. While attempting to drive he noticed that the driver-side front tire was flat. Upon further inspection he noticed that the coil spring had fractured and then punctured the tire. The vehicle was taken to the dealership in which the technician stated that both front coil springs needed to be replaced. The current and failure mileages were 70000.
- Mooerf, NY, USA
The contact owns a 2002 Mercury Sable which was purchased in 2006. He stated that the front driver's side coil spring broke on the vehicle while in the reverse position at a speed of less than 5 mph. The sharp end of the coil spring punctured the tire and flattened it. The manufacturer was notified and although there were no recalls an engineering analysis (NHTSA action number : EA08018) was opened to assess the frequency, scope and safety consequences of the alleged defect. The VIN was not available. The current and failure mileages were under 77,000. The VIN was not available. Updated 10/5/09 updated 10/07/09
- Gardener, MA, USA
The contact owns a 2002 Mercury Sable. While backing out of the driveway at an unknown speed, the front driver's side tire flattened. The contact examined the vehicle and noticed that the front driver's side coil spring punctured the tire. The current and failure mileages were 55,900.
- Laceyville, PA, USA
The contact owns a 2002 Mercury Sable. While driving 10 mph, the front driver's side coil spring failed and punctured the front tire. The vehicle was towed to a local repair shop and the mechanic stated that the coil spring failed. The vehicle is currently being repaired. The estimated repair cost has not been disclosed. The contact is in the process of notifying the manufacturer. The failure mileage was 45,000.
- West Port, MA, USA
The contact owns a 2002 Mercury Sable. In November of 2008, while driving 10 mph, the rear coil spring failed and punctured one of the rear tires. The vehicle was repaired at a tire dealer. There were no injuries. In March of 2009, the contact believed that he had a flat tire while driving. Aaa arrived and inspected the vehicle. The contact was informed that the front coil springs failed and caused the tire to flatten. The dealer stated that there were no recalls for his model vehicle. The manufacturer has not been notified. The current mileage was approximately 105,000 and failure mileage was approximately 98,000.
- North Syracuse, NY, USA
Left front spring broke and punctured left front tire. Occurred as vehicle was being backed out of driveway at low speed. Vehicle was towed to repair shop. Replaced both front strut springs, both sway bar links, and left front tire at a cost of $570.
- Clarkston, MI, USA
The contact owns a 2002 Mercury Sable. While backing out of the driveway at an unknown speed, the front driver's side coil spring failed. The coil spring created a loud explosion as it punctured the tire. The tire was repaired. The current and failure mileages were 90,000.
- Hibernia, NJ, USA
When backing my car out of the garage I heard a grinding noise which sounded like the front pads were grinding on the rotor....I tried tapping the brakes to no avail..I drove about 1/4 mile and the noise was continuing...I stopped and noticed the tire was going flat...I chgd the tire and put on my donut spare and drove to work about 4-5 miles...at lunchtime I drove to my tire dealer and was going to have the flat fixed...when they took my donut off they informed me my left-front coil spring broke and had punctured my tire....they said to leave donut on until I could get broken spring broke..they also said to call my Mercury dealer because this was such a big problem there was a recall....I called my dealer South hills linc-mer in smcmurray, penna. And gave them my VIN # and was told my car didn't qualify...2002 Mercury Sable ls...I then made an appt with my body shop and paid &532.29 for new springs/struts for the front end....they also told me my left rear spring in presently broke also..
- Washington, PA, USA
The contact owns a 2002 Mercury Sable. Two years ago, the coil spring on the driver's side of the vehicle failed and the front tire exploded while the vehicle was parked in the garage. While driving at an unknown speed, the passenger side coil spring also failed and punctured the front passenger side tire. The vehicle was towed to a mechanic and repaired. The dealer was not notified of the failures. The failure mileage was 83,650. Updated 04/21/09. Updated 04/24/09.
- Clayton, MI, USA
The contact owns a 2002 Mercury Sable. While changing the front passenger side tire, the contact did not realize that the coil spring failed and punctured the tire. He was able to replace the tire with a spare and drove the vehicle to the dealer to have the tire changed. The dealer stated that the two front coil springs failed and punctured the tire. The front tire and front coil springs were replaced at the cost of $735. The manufacturer stated that the vehicle was out of warranty and he would not be reimbursed for the repair costs. The failure mileage was 70,773 and current mileage was 70,793. Updated 01-26-09 updated 01/26/09.
- Dunkirk, NY, USA
The contact owns a 2002 Mercury Sable. While backing out of the driveway at an unknown speed, the contact heard a loud noise outside of the vehicle. She immediately turned off the engine. She inspected the vehicle and noticed that the front driver's side tire was flat and the strut spring was sticking out of the tire. The vehicle is in the process of being repaired. The failure and current mileages were 24,964. Updated 2/23/09 updated 02/25/09.
- Mckeeysport, PA, USA
Front right coil snapped puncturing the tire and resulted in flat tire and new coil having to be put on along with 2 new tires., 2 new struts it took to fix it. Ford needs to pay me the$742.93 I had to pay. I could have been going 60 on the highway with my kids in the car.
- Marion, OH, USA
The contact owns a 2002 Mercury Sable. After placing the vehicle into reverse and driving approximately 2 mph, the contact heard a loud pop. Air released from the front driver's side tire and the front end of the vehicle lowered to the ground. The front tire was removed and it was discovered that the coil spring failed and ruptured the tire. There is a recall on the 2001 Mercury Sable regarding this issue. The current and failure mileages were 60,026. Updated 10/03/08 updated 10/15/08.
- E. Aurora, NY, USA
The contact owns a 2002 Mercury Sable. While driving between 65-70 mph, the contact heard a loud banging noise. He continued to drive until he heard another loud bang. The tire flattened immediately and he lost control of the vehicle. The vehicle was towed to an independent mechanic and repaired. The contact was informed that there was a recall for the failure; however, his vehicle year was exempt. The mechanic also stated that the spring damaged the sway bar linkage and tire which caused it to flatten. The dealer advised the contact to notify the manufacturer; however, the NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs) recall ended for the 2001 Sable. Ford also recommended that he have the front springs repaired at his own expense. The failure and current mileages were 112,000. Updated 092308 updated 09/26/08.
- Fowlerville, MI, USA
- Gross Point Farms , MI, USA