2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,689 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
: the contact stated the front left coil spring fractured and pierced the front left tire on 1/5/2006. The coil spring was replaced at the sales/service dealer. On 12/6/2006, the vehicle was taken to a national chain to replace the tires and the two rear coil springs were found to be fractured. The vehicle was returned to the sales/service dealer for replacement of both rear coil springs. The manufacturer was notified.
- Homer City, PA, USA
: the contact stated while reversing and slightly turning the wheel, the rear coil spring detached and punctured the front driver side tire. The vehicle was taken to a service dealer, where it was determined that a fractured coil spring caused the spring to rub against the tire. The dealer replaced all 4 coil springs and 2 tires as a result of the fractured coil spring. The manufacturer was notified. Updated 09/13/06.
- Hornell, NY, USA
Right front spring failed without warning causing tire and strut damage while backing up. Car towed to nearest repair shop both front springs and struts were replaced. Tire was replaced under warranty. Garage repair man noted that this was a common problem.
- Syracuse, NY, USA
: the contact stated while pulling into a driveway at 5mph the front driver side coil spring fractured. The coil spring ripped the driver side tire apart. The dealership and manufacturer have been alerted who determined there was a recall, #04V332000 concerning the suspension: Front: Springs: Coil springs however, the VIN was not included in the recall. The contact is concerned about the safety of the vehicle and fears this could have occurred at highway speeds.
- Hampton Bays, NY, USA
: the contact stated while stopped at a stop sign, the right front tire blew without warning. The vehicle was towed to an independent repair shop. Upon initial inspection, it was determined the front coil spring fractured and punctured the tire. There is a NHTSA recall, # 04V332000, regarding the front coil springs. The VIN was not included in the recall.
- Cleveland, NY, USA
Driving with my family eastbound on the Massachusetts turnpike at a speed of approximately 60 miles per hour the front driver's side coil spring exploded with no warning. Luckily we were able to pull over even though as we learned later, the coil spring had exploded downward breaking the axle and slicing the tire repairs were replacement of left front strut spring and axle assembly, top strut mounting assembly, left front tire, we were encouraged by Ford dealer service to also replace the right front coil spring! gee I wonder why!!! although we consider ourselves very lucky not to have been seriously hurt by the sudden failure of the front coil spring on our 2002 Mercury Sable with build date of 2001, and even though Ford has been aware of front coil spring failure in northeastern states. Ford when contacted felt there was no problem with sudden failure of the front coil spring on our vehicle. I have owned Ford for the last 20 years, after this experience I do not know if I will buy another Ford.
- Wales, MA, USA
: the contact stated while pulling out there was a loud noise that came from the front end of the vehicle. The front end dropped and the left front tire blew out. The vehicle was towed to the dealership for inspection. They replaced the left and right front coil springs, left front tire and struts. The manufacturer was contacted. Left front spring fractured while pulling out of driveway. If this type of failure would have occurred on a 2002 vehicle at speed it would have led to a serious injury or fatality.
- Seabrook, NH, USA
: the contact stated while in the driveway, the front driver's side spring broke and punctured a tire. The vehicle was towed to the dealership were the spring was replaced. The dealer suggested replacing both sides at the same time. Updated 03/22/06.
- Scottsburg, NY, USA
: the contact stated when pulling out of the driveway, the left front coil spring fractured and punctured the tire. There is a NHTSA recall, # 04V332000, regarding the front coil spring. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. The vehicle was towed to the dealership for repairs. Updated 2/7/2006 -
- Poughkeepsie, NY, USA
: the contact stated while backing out of the driveway the driver's side front tire went flat. The vehicle was towed to the dealership. The dealership determined the front coil spring broke, puncturing the tire. The two front coil springs, and the front driver side tire were replaced.
- Hingham, MA, USA
The front drivers side coil spring fracutured and caused the plastic stabilizer arm to break. The stabilizer arm then cut into the tire. Ford replaced the coil and arm under my extended coverage plan but refused to change the tire. This happened while pulling out of the driveway in a snow storm and the car was backed into the driveway and towed via a flatbed to the dealer. I am convinced that if it had happened at highway speed the tire would have blown and it would have caused much bigger problems.
- Westford, MA, USA
: the contact states there is a NHTSA recall, campaign 04V332000 regarding the front coil springs. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. Updated 1/25/2006 - while pulling out of a driveway one of the tires on the vehicle blewout. The tire was replaced with the spare and the vehicle was taken to the nearest garage. It was determined at that time that the coil spring broke and punctured the tire. The strut and sway bar were also damaged. The dealer informed the consumer that a recall was not issued but rather an extended warranty program.
- Rudyard, MI, USA
2002 Mercury Sable both front & both rear springs/ corroded & snapped. Front left tire punctured. No official recall for 2002. My father has a 2000 with same exact problem which was covered by recall my car needs rear struts/rear springs /sway bar links/front struts/& springs with link kits basically the whole front & rear suspension. Transmission failed a just over 80,000 miles.
- Dover , NH, USA
Front coil spring broke puncturing a tire.
- Moscow,, PA, USA
My 2002 mercery Sable had corroded springs which broke. I had to pay $449.77 to repair the car and could not get reimbursement because there was not recall on the 2002. This appears to be the same problem that occurred with the 2001 model.
- New Boston, MI, USA
I am ware of a recall of 1999-2001 for mercery Sable vehicle for the springs corroding and breaking. I had the same issue with 2002 mercery Sable in which I have had to pay out a exorbitant amount of money to repair, $550.61. I have been denied refund because there was no recall.
- Comerce, MI, USA
- Syracuse, NY, USA