2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,973 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Mercury Sable. While driving in reverse. The front passenger spring and strut fractured. The contact mentioned that the front passenger wheel was damaged due to the failure. The vehicle was taken to an independent mechanic. The technician verified the failure of the front passenger spring and strut. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,867.
- Blissfield, MI, USA
Left front spring broke gouging an 8 inch tear in tire side wall causing a blowout and damage to anti-lock brake system. Transmission mount was also damaged. If this had happened at highway speeds, loss of steering control and braking could have caused serious injuries. Ford denies any responsibility. I was told that Ford had admitted frequent spring failure on its 1999 to 2001 Taurus/Sable vehicles and installed guards to protect the tires from blowout. This is second spring failure in 2 years. The first time was the right rear spring broke damaging strut and gouging tire but not causing deflation. Two spring failures on the same vehicle in 2 years indicate that it is not an isolated incident. This is time bomb waiting for someone to get seriously injured.
- Westland, MI, USA
While attempting to back out of my garage, the coil spring on the front driver side strut broke and shot into my front tire, puncturing and immediately flattening my tire. The spring was embedded in the tire so far that they were unable to remove the tire to put on the spare. The car had to be forced in reverse far enough back to be able to hook it onto the tow truck which shredded the front tire. Had to have front springs, struts, ABS speed sensor, alignment and new tire put on the vehicle. Very lucky that this incident happened in my garage and not out on the roadway.
- Mansfield, OH, USA
The contact owns a 2002 Mercury Sable. Three of the steel wheels have developed cracks. This conditions causes the tires to lose air pressure. A technician from the dealer confirmed the failure, but referred him to the manufacturer. The manufacturer was notified, but no assistance was provided. The current mileage was approximately 98,000. The failure mileage was approximately 85,000.
- Chandler, AZ, USA
- Milwaukee, WI, USA