The passenger heated seats are not working and making short circuit affecting the while car electric sometimes, a lot of reviews online stating that this happens due to overload on the ground wire in the module plug which toasts and make the short in the circuit, I just bough the car, the previous owners did not use this feature.

- Agawam, MA, USA

Not long after I bought this car, the element on the drivers side heated seat stopped working. It was under warranty and it was repaired. Then it went again and it was under the extended warranty and again it was repaired. Now this winter, I went to use it and again the element went for the third time. I feel that something has to be causing this problem because it could possibly be dangerous and start a fire. The car dealership says that they will repair it for $429 (this is a 10% discount) but I feel that since this has happened three times already Ford should be responsible for the repair and also find the problem that is causing this element to fail in the first place.

- Oak Ridge, NJ, USA

The contact owns a 2008 Mercury Sable. While driving at speeds of 55 mph, the rear passengers seat suddenly caught fire without warning. The contact was able to extinguish the fire and the fire department was not called. The vehicle was taken to an authorized dealer; however, there were no repairs made to the vehicle. The current and failure mileages were 23,000. Updated 05/11/10.

- Cherokee, IA, USA