10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 10,875 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The side door pops open to the 2nd latch at varying speeds even if the doors are locked. It has popped open at 5mph and at 70 mph. A bump or jiggle is all it takes to open. The indicator light comes on and you can hear excess road noise. It has only once opened past the second catch in the lock. That was at highway speeds. It makes no difference whether the door is locked or unlocked. Appears to be affected by road surfaces.
- Bellevue, NE, USA
Consumer stated lock on door keeps locking, if opened or closed, the door vehicle locks automatically, contacted Ford and they are sending out a form for consumer to fill out. Consumer is requesting reimbursement for repairs on the locks.
- Mound, MN, USA
While driving passenger's sliding door when locked opens unexpectedly. Dealer is not willing to help.
- Bellevue, NE, USA
While driving the vehicle, the passenger slider opens and the door is ajar. This happened repeatedly over several months. It cost me over $200 to replace the front and rear latches on the vehicle. I felt that this was a safety issue and I shouldn't have to pay for the defective parts or labor.
- Cheshire, CT, USA
The sliding door on the van pops open when the vehicle hits a bump. Dealer has not seen.
- Homestead, FL, USA
Faulty door latch, causing passenger to fall out of vehicle/injury.
- Landover, MD, USA
The sliding door opens while driving even after slamming shut. Consumer states this has happened several times over a 2 week period, while driving down the road, usually after reaching 40 mph the door would just unlatch, also left tyrn signal doesnot work, brakes were replaced, rear glass wiper wiper had to be replaced, most of the power locks had to be repaired, and the rear hatch latch had to be replaced, right rear brake light had to be repaired, also rear bench seat and the automatic seat belts have beeninspected.
- Elk Grove, CA, USA
- Massapequa Park, NY, USA