Driver's automatic seat belt failed to function as it was designed. Seat belt had to be manually placed in the release and retract position. The seat belt motor made a grinding noise when this occurred.

- Saint Petersburg, FL, USA

I own a 1995 Mercury Villager. The front passenger side seat belt became un-operational in March 2001. I contacted my dealer and Mercury at the time, neither was of any help and showed no concern. I paid $121 out of pocket to replace the part. Now, in February of 2003 the same locations seat belt is un-operational again. I contacted my dealer who told me to call Mercury. They will not help cover a part that is more than 12 months old. We were told over and over that it's their policy. I have owned about 6 vehicles in my years of driving, this has never happened to me before. A defective seat belt should be at the bottom of my list of concerns regarding my automobiles. The seat belt on this passenger seat is used the least in the van because I require my child to sit in the middle row of my van and 90% of the time my wife or I are transporting ourselves alone or one of us with our child. The seat is hardly ever-used or being put through unnecessary wear and tear.

- Sarasota, FL, USA

Passenger's front seatbelt retractor stopped working. Dealer replaced seat belt.

- Lawrence Burg, IN, USA

Belt retractor in right middle and right rear passenger seating positions have locked up and will not release. Both seat belts were replaced, one on warranty and another at consumer's cost.

- Conyers, GA, USA

Right rear seat belt retractor has broken twice.

- Darlington, SC, USA

Seat belt on passenger's side does not retract. Dealer will not cover cost, only repairing at consumer's cost.

- Lutherville, MD, USA

Passenger's seat belt will not release from the retracting mechanism, causing the seat belt to become inoperable, cause unknown.

- Charlottesville, VA, USA

When getting into vehicle shoulder belt retractor won't work. When trying to use the shoulder belt, it won't move across the consumer at all. Dealer can't determine the problem.

- Playdelrey, CA, USA

Lap belt retractor will not operate on passenger side. Consumer had replace one set on passenger's side less than 11/2 year ago. Currently, problem reoccurred. Dealer notified and informed consumer to replace it again because the part are out of warranty.

- Kington Spring, TX, USA

Passenger's side lap belt does not retract outward, causing the seat belt to become inoperable.

- Lombard, IL, USA