10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 15,692 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer's vehicle was hit from rear while stopping, and collided with vehicle in front. Lap belt for last benched seat came loose during the accident. Belt was restraining a css that was tethered. Child sustained minor injuries.
- Greeley, CO, USA
Drivers seatbelt has stopped working for the 3rd time, it was replaced in February and April of 2001, it was replaced twice in May 2001 and is being replaced again at this time. Burned out motor is the cause. Consumer states check engine light comes on at time when driving but does not stay on and molding on driver side is loose.
- Tulsa, OK, USA
Electronic seat belt which comes across the shoulder and chest has malfunctioned. It makes a grinding noise, and the belt does not come across the shoulder any more. Took to dealer. Consumer states dealer replaced the seat belt 3 times in one year, still it is not working.
- Tolsa, OK, USA
Why don't the manufactures replace the automatic seat belts if they are dangerous ? ihave to keep reminding kidds and myself to snap the lap belt, and after you get use to them you seem to forget to use regular seat belts in other vehicles.
- Portsmouth, VA, USA
In mid to late 1995 my mother-in-law purchased this vehicle and later gave the auto to my wife and I. this vehicle has retractable shoulder belts. Several times, for no apparent reason the shoulder belt has quit working. I took the vehicle to babb Ford in mid 2000. (June, I believe) on May 27,2001 I returned the auto to babb Ford again for the same problem. I showed them my receipt from the year before and stated that I wasn't paying for another inertia switch that had been replaced the summer before. The mechanic "tinkered" with the wiring and found that when he disconnected a wire at the inertia switch, the system worked and it has not faltered since. He and/or the service manager contacted Ford/Mercury and explained the situation to them and they were told that the situation could not happen. I'm here to tell you it did. My concern now is wether or not the fuel shut off portion of the inertia switch is funtional or if it is not. Ford/Mercury has not gotten back with my dealer to tell them of any new information.
- Hersey, MI, USA
My rear right seatbelt is jammed which causes a real problem when transporting children. I have been told this wil cost approx. $200 to fix this. Aren't seatbelts supposed exceed the life of the vehicle. I think perhaps this should be something the manufacturer needs to take care of.
- Terre Haute, IN, USA
Passenger's side lap seat belt has stopped working. It does not come out of the housing unit so that passenger can pull it over lap. Consumer has had it replaced twice, and it has done the same thing both times. Dealer has been contacted.
- Tampa, FL, USA
When putting the driver side seat belt on, has to remove the seat belt with hand due to the motor burning out, the motor was stuck. Consumer can't determine the problem.
- Imperial, CA, USA
Middle seat belt failed.
- Louisville, KY, USA
Seat belts: Driver's seat belt is defective: Dealer claims it needs a motor and they seem to have a problem getting it. The part has been on order since 4-10-97, and it hasn't been received yet. Passenger side belt has been repaired, driver side is still defective.
- St. Albans, NY, USA
Upon closing door motorized belt caught finger on track, when made attempt to open door belt became inoperative, had to remove screws to retract belt
- Owings Mills, MD, USA
Upon closing door motorized belt caught finger on track, when made attempt to open door belt became inoperative, had to remove screws to retract belt
- Owings Mills, MD, USA
- Battle Creek, MI, USA