10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 Mercury Villager:

Unsubscribe any time. We don't sell/share your email.

problem #2

Apr 162002

Villager

  • Automatic transmission
  • miles
Consumer was on a short road trip when vehicle started shaking and cut off. Vehicle restarted, and was taken to nearest mechanic. Fuel pump filter was dirty, and once it was cleaned vehicle operated normal. 3 hours later, vehicle died due to fuel pump failing. Independent mechanic replaced and repaired vehicle.

- Hamden, CT, USA

Add Complaint
problem #1

Jan 302002

Villager

  • miles
Might be worth looking into the fuel pump system on this vehicle. Original was replaced 4/2/2001 and replacement pump starting to fail late in November 2001. Dealer/Ford not working with customer since 3000 miles over warranty (even though we are within 12 mo. Period). Just seems weird that two fuel pumps would fail within that short a time frame.

- Blacklick, OH, USA

Add Complaint