10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving both driver's side and passenger's side air bags deployed without a cause. Also, for two days there was a burning smell within the passenger's compartment. Consumer paid little attention to the smell. However, the smell might be linked to the air bag problem. Consumer has contacted the dealer. Dealer repaired airbags and windshield under warranty. Ford sent an engineer to look at the van, concluded the air bags was defective due to general wear and tear.
- Louisville, KY, USA
- Novi, MI, USA